Careers

Hotels

Eco-Tourism Historical, Cultural, and Natural Attractions Restaurants Amusement Parks Casinos Theatres and Arenas

Hospitality

▼   AREAS

Hospitality:

Operations Management
Property and Facility Management
Rooms Management
Housekeeping Management
Banquet and Catering Management
Front Office Management
Reservations and Sales
Guest Relations
Meeting and Event Services

 

▼   EMPLOYERS
  • Lodging: hotels/motels, resorts, bed and breakfasts, timeshares, RV parks, and campgrounds
  • Restaurants, dining clubs, taverns, and fast food operators
  • Food service providers: catering companies, schools, universities, hospitals, and military
  • Amusement centers, theme parks, and attractions
  • Historical, cultural, and natural attractions
  • Special event and festival organizations
  • Conference centers and banquet facilities
▼   STRATEGIES
  • Work in a restaurant, catering facility, campus dining hall, or local hotel to gain relevant experience. Acquire supervisory skills and experience by
    assuming roles such as Assistant or Student Manager.
  • Join student professional associations and seek leadership positions.
  • Build a strong foundation in customer service. Learn to communicate effectively with a wide variety of people and to work well in teams.

Restaurant/Food Service:

▼   AREAS

Restaurant/Food Service:

Operations Management
Food Quality and Food Safety
Menu Design
Production and Service of Food
Food and Beverage Management
Banquet and Catering Management
Cost Control

 

 

▼   EMPLOYERS
  • Meeting and event planning companies
  • Entertainment industry: casinos, theaters, arenas, and stadiums
  • Leisure organizations: sporting clubs, recreation centers, fitness facilities, and country clubs
  • Online travel companies
  • Tour operators and travel packagers
  • Ecotourism companies and outdoor outfitters
▼   STRATEGIES
  • Develop the ability to effectively problem solve, make quick decisions independently and to handle stress while meeting deadlines. Become detail oriented.
  • Prepare to work "from the bottom up" to gain industry experience and to relocate for promotions.
  • Demonstrate enthusiasm for working with the public.
  • Gain experience in reservations or telephone sales. 


Tourism/Travel:

▼   AREAS

 

 

Tourism/Travel:

Travel Planning Including Niche Travel, e.g. Educational, Adventure, Ecotourism
Reservations and Sales
Corporate Travel Management
Attraction Management

 

▼   EMPLOYERS
  • Property management companies
  • Reservation companies
  • Transportation/travel industry: airlines, cruise companies, car rental agencies, travel agencies, airports, motor coach/tour carriers
  • Federal, state, and local government: tourism offices, visitor bureaus, convention centers,and park systems
▼   STRATEGIES
  • Gain experience in reservations or telephone sales. Master the product line and learn to give excellent service.
  • Plan trips or outdoor excursions for campus activities
    boards or recreational centers.
  • Volunteer to assist at local festivals and events.
  • Take courses in a second language. Travel or study abroad.

Overlap Areas Include:

▼   AREAS

 

Overlap Areas Include:

Sales and Marketing
Customer/Guest Services
Human Resources/Training
General Management
Owner/Operator

▼   EMPLOYERS
  •  tourism offices, visitor bureaus, convention centers,and park systems
  • US Military Morale, Welfare and Recreation (MWR) Programs
  • Support industries/industry suppliers
▼   STRATEGIES
  • Learn about world geography and international travel regulations.
  • Understand that employees in this industry typically work long hours including nights, weekend, and holidays.
  • For travel positions, research certification with the Institute of Certified Travel Agents and learn to use Computer Reservation Systems (CRSs) or
    Global Distribution Systems (GDSs).

Special Events

▼   AREAS
  • Convention and Trade Show Planning
  • Convention Services Management
  • Meeting Planning
  • Entertainment Event Planning
  • Athletic Event Planning
  • Programs and Activities Planning
  • Children's Programming/Planning
  • Corporate Event Planning
  • Wedding Planning
▼    EMPLOYERS
  • Large hotels and resorts
  • Amusement centers, theme parks, and attractions
  • Special event and festival organizations
  • Conference centers and banquet facilities
  • Meeting and event planning companies
  • Entertainment industry: casinos, theaters, arenas,
  • and stadiums
  • Athletic teams and organizations
  • Cruise companies
  • Leisure organizations: sporting clubs, recreation
  • centers, fitness facilities, and country clubs
  • Trade and professional associations
  • State, federal, and local government: tourism
  • offices, visitor bureaus, convention centers, park
  • systems, and US Military MWR Programs
  • Large corporations
▼   STRATEGIES
  • Take classes in business, commercial recreation, advertising, and public relations.
  • Gain experience through planning activities and events for campus and community organizations.
  • Work with summer conferences and youth groups that your university may host.
  • Work part-time or intern with local hotels, conference centers, and banquet facilities.
  • Develop the ability to make quick decisions
  • independently. Learn to think creatively.
  • Display good planning, organizational, interpersonal, and public speaking skills.
  • Attend conferences for student organizations and professional associations.
  • Research certifications for event or wedding planning.

Sales/Marketing

▼   AREAS
  • General Sales
  • Meeting and Convention Sales
  • Incentive Travel Sales
  • Media Planning and Development
  • Public Relations
  • Publicity/Promotions
  • Market Research
▼   EMPLOYERS

 

  • Tour operators and travel packagers
  • Historical, cultural, and natural attractions
  • Lodging: hotels/motels, resorts, bed and breakfasts, timeshares, RV parks, and campgrounds
  • Reservation companies
  • Amusement centers, theme parks, and attractions
  • Special event and festival organizations
  • Conference centers and banquet facilities
  • Food service providers: catering companies, schools, universities, hospitals, and military
  • Entertainment industry: casinos, theaters, arenas, and stadiums
  • Transportation/travel industry: airlines, cruise companies, car rental agencies, travel agencies, airports, motor coach/tour carriers, and rapid transit (AMTRAK)
  • Leisure organizations: sporting clubs, fitness/ recreation facilities, and country clubs
  • Online travel companies
  • Ecotourism companies and outdoor outfitters
  • Trade and professional associations
  • Federal, state, and local government: tourism offices, visitor bureaus, convention centers, and park systems
  • Public or private corporations
▼   STRATEGIES
  • Take additional courses in marketing and advertising.
  • Gain experience in sales and customer service through part-time or summer jobs and internships.
  • Develop excellent interpersonal and public speaking skills.
  • Learn to think creatively in order to develop unique marketing campaigns and sales techniques.
  • Join student organizations and volunteer for publicity
  • committees.
  • Attend conferences and trade shows.
  • Start in reservations or telephone sales. Learn the product line and how to deal with travel agents
  • and customers.
  • Be willing to relocate to a major city like New York City, Los Angeles, Chicago, or Miami for more opportunities.

Corporate/Administration

▼   AREAS
  • Property Acquisition and Development
  • Legal Services
  • Research/Market Analysis
  • Marketing
  • Finance and Accounting
  • Purchasing
  • Human Resources:
  • Human Resource Management
  • Recruiting and Training
  • Employee Support Services
  • Labor Relations
  • Compensation and Benefits
▼   EMPLOYERS
  • Parent corporations for large chains of:
  • Hotels, motels, and resorts
  • Restaurants and fast food operators
  • Food service providers
  • Casinos
  • Amusement centers and theme parks
  • Attractions
  • Fitness facilities
  • Airlines
  • Cruise companies
  • Motor coach/tour carriers
  • Rapid transit companies
  • Car rental companies
▼   STRATEGIES
  • Assume leadership roles in student organizations and professional associations. Attend their meetings and conferences.
  • Study the industry leaders and trends by reading trade journals.
  • Gain experience in decision-making, planning, budgeting, and human resources through internships and summer jobs.
  • Develop excellent interpersonal and public speaking skills.
  • Prepare to work "from the bottom up" to gain industry experience.
  • Be geographically flexible and willing to relocate for promotions.
  • Create a network of contacts.
  • Obtain a graduate degree in business, law, or a related field to increase opportunities for advancement.

Communications

▼   AREAS
  • Writing
  • Editing
  • Research
  • Electronic Media
  • Photography
▼   EMPLOYERS
  • Self-employment/Freelance
  • Newspapers, magazines, and trade journals
  • Publishers: guide and travel books, travel newsletters
  • Internet sites related to the industry
  • Video producers
  • Tour operators
  • Federal, state, and local government: tourism offices and visitor bureaus
▼   STRATEGIES
  • Study and gain an in-depth knowledge of industry trends.
  • Take journalism or English classes to hone writing skills.
  • Work for campus newspapers and other publications or write for organizational or departmental newsletters.
  • Develop effective research methods and computer skills.
  • Practice paying attention to detail and meeting deadlines.
  • Study or work abroad while in school.
  • Travel as much as possible in the United States and beyond.
  • Create a portfolio or build a website to showcase work.

Education

▼   AREAS
  • Teaching
  • Research
  • Administration
▼   EMPLOYERS

Colleges and universities

▼   STRATEGIES
  • Gain professional industry experience. Attend and speak at conferences, trade shows and professional associations. Network in the industry for professional contacts.
  • Determine an area of expertise. Gain an in-depth knowledge of that industry, its leaders and trends by reading recent books, journals, and annual reports.
  • Develop strong writing and research skills.
  • Maintain a high grade point average and secure strong recommendations for graduate school admission.
  • Obtain a Ph.D. to teach at the university level. Some community colleges may hire candidates with master's degrees.

 

*Reference: The University of Tennessee - Prepared by the Career Planning staff of Career Services at The University of Tennessee, Knoxville.