Frequently Asked Questions
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Who can get
assistance from the OLL? |
The OLL is focused upon USA
faculty who need help with taking their courses to the web, either using
eCollege or eCompanion, or who use web resources to enhance their
conventional courses.
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Can the OLL
help me set up my eCollege course? |
Yes. OLL staff are
knowledgeable about technology and pedagogy aspects of setting up a course
in eCollege. Typically most questions can be answered by by calling the
OLL at 380-2642. However, tasks that will consume more than an hour of
staff time should be scheduled through a call (or email ) to
Dr. Dempsey, Director of the
OLL, at 380-2641. There is also an on-line
Help Request
form for your use.
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I need help
maintaining my eCollege course. Can the OLL help? |
Depending upon staff
workloads, the OLL may be able to provide on-going assistance, but this
must be approved and scheduled through Dr. Dempsey. There is also an
on-line Help
Request form for your use.
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