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1)
How can I pay my tuition and fees on-line?
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Click
on Enter Secure Area
Click on Student Services and Financial Aid
Click on Student Records
Select either Account Summary by Term or Account Summary.
Select the credit card payment link on the bottom
of the page.
The University accepts MasterCard, Visa, and Discover
payments.
Please enter the credit card type, account number,
expiration date and the amount of the payment on the
Credit Card Payment screen.
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| 2)
How will I know if I have an Accounts Receivable hold?
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Click
on Enter Secure Area
Click on Student Services and Financial Aid
Click on Student Records
Click on View Holds
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| 3)
How do I know if my credit card transaction was processed? |
When
you submit your credit card payment and it is processed,
there will be an authorization code (Example: N23502)
printed on the bottom of the TRANSACTION DETAILS.
If this authorization code appears, your transaction
was processed.
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| 4)
How do I get a Receipt for my credit card payment? |
When
the TRANSACTION DETAIL screen appears with the authorization
code you may print the screen by clicking the FILE
option on the browser menu bar and choosing the print
option.
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| 5)
How do I correct credit card payment information after
it is initially entered? |
Once
credit card information is entered and submitted,
there will be a prompt OK TO SUBMIT or CHANGE INFORMATION.
Click on CHANGE INFORMATION button to make any necessary
corrections before resubmitting the payment.
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| 6)
If I am receiving a scholarship and it is not reflected
on my student account, can I pay less than my full balance? |
Yes. You can apply any payment amount to your student
account; however, all payments should be applied before
the financial deadlines to avoid incurring penalties
and/or cancellation of your registration.
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| 7)
Where do I find account information for previous terms? |
Click
on Enter Secure Area
Click on Student Services and Financial Aid
Click on Student Records
Click on Account Summary
The account activity for the previous semesters
will be listed.
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| 8)
What is the difference between REGISTRATION FEE ASSESSMENT
in the Registration section and ACCOUNT SUMMARY BY TERM
in the Student Records section? |
The
REGISTRATION FEE ASSESSMENT displays the charges associated
with the current semester's registration. The
ACCOUNT SUMMARY BY TERM displays the charges associated
with the current semester's registration and other
applicable charges not included in the registration
process along with payments and the account balance
for each transaction item on the student account.
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| 9)
How will I receive my financial aid refund (credit balance)
from the University? |
Sign-up
for electronic direct deposit today to expedite the
refund process. See http://www.southalabama.edu/bursar/electronicdeposit.html
or receive your check by snail mail.
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