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JagTraks Registration Guide

PAWS

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PAWS Login Tips

Forgot PIN
(Security Question/Answer)
The Forgot PIN login option allows you to access PAWS by using the three Security Questions/Answers you created earlier instead of using your PIN Code. Type your Jag number into the User ID block, and then click ‘Forgot PIN.’ The Login Verification Security Question and Answer page will display the security questions. Type your answers exactly the way you did originally and then click ‘Submit Answer.’ You will be required to change your PIN Code and will be admitted to the secure area. To protect your privacy, you and only you should know the answer to your questions.

Authorization Failure
Invalid User ID or PIN
PAWS will display the error message, “Authorization Failure – Invalid User ID or PIN” only when an incorrect Jag number and/or PIN Code is submitted. Check the format of your Jag number and your PIN Code and try again.. You are encouraged to use your Forgot PIN login option before your account is disabled. PAWS will disable your login after 5 unsuccessful login attempts.

Your Web Access Has Been Disabled
After five unsuccessful login attempts, PAWS will display the message, “Your Web access has been disabled.” You must have your login reset before you can access the PAWS secure area. If you have been given the opportunity to set up your three security questions from the five provided by the system, you may call the Registrar’s Office and provide the answers to your three questions. If the system verifies your answers, the staff member will reset your PIN so you can return to the login page and create a new PIN. If you have not created your three security questions, your login can be reset by submitting a completed PAWS PIN Reset Request Form to the Registrar's Office during business hours along with a valid photo ID with signature (Drivers License, State Non-driver ID, or Passport). If you are unable to go to the Registrar’s Office during business hours, you may fax the completed request form with a photocopy of your valid ID with signature to (251) 460-7738, Attention PAWS Help or you may scan your form and ID and email it to registrar@southalabama.edu. Reset of PAWS PIN Codes will be made within one business day. Once your PIN has been reset, follow the instructions for an initial login. During this process, you will be given the opportunity to set up the three security questions. If you continue to need assistance after that time, contact the PAWS Help Desk at (251) 460-6251, Option 3.

To Login After Reset
Once your login has been reset, try to login using your Jag number and your birthday code (MMDDYY) as your temporary PIN Code, and then click ‘Login.’ A new page will display, telling you, “Your PIN has expired. Please change it now.” Type your birthday code as your old PIN, then type a new 6-digit number as your new PIN Code. Re-type the new PIN to confirm your selection, then click ‘Login.’ PAWS will welcome you to the information system. If you continue to experience difficulty logging into PAWS, call the Registration Hotline, (251) 460-6251, during business hours.

 

 

Who Is My Advisor?

How to find your advisor:

  • Log into the secure area of PAWS.
  • Click Student Services & Financial Aid.
  • Click Registration.
  • Click Check Your Registration Status.
  • Click the Degree hyperlink listed under curriculum & information.

 

Holds?

How to check your account for holds:

  • Log into the secure area of PAWS.
  • Click Student Services & Financial Aid.
  • Click Student Records.
  • Click View Holds.

 

 

When Can I Register?

How to find your Time Ticket:

  • Log into the secure area of PAWS.
  • Click Student Services & Financial Aid.
  • Click Registration.
  • Click Check Your Registration Status.


Registration and Drop/Add

This is a collection of general information concerning registration at the University of South Alabama. For additional information, please consult the JagTraks Registration Guide or contact the Office of the Registrar. New students should contact the Office of Admissions. Students with questions concerning fees or tuition should contact the Office of Student Accounting.

Registration Phases

Continuing and Readmitted Student Registration
All eligible continuing students (currently enrolled at USA and eligible to register for the next semester) and readmitted students (accepted for readmission after an absence of at least one regular semester) may register and adjust schedules.

New Student Registration
All eligible new students (first-time freshmen, transfer students, graduate students, or graduate students beginning new programs of study) may register and adjust schedules. New students should contact the Office of Admissions to find out about Orientation and Advising requirements.

Open Registration
All eligible continuing and readmitted students as well as those new students who registered during Southbound orientation may register or adjust their schedules.

Late Registration and Drop/Add
Late Registration and Drop/Add begins the first day of the semester at 9:00 a.m. and ends the third day of the semester at 5:59 p.m. Late Registration & Drop/Add is the last opportunity to add a course, to change a course status to audit, or to drop courses without them remaining on your academic record. You are responsible for confirming the accuracy of your class schedule, so be sure to check it and make any necessary adjustments before the end of Late Registration & Drop/Add. If you have questions about your class schedule, contact the Office of the Registrar.

During Late Registration and Drop/Add, students may add and drop courses, drop all courses to cancel a registration, and change courses to audit status. Certain fees may be non-refundable at this time (see the Office of Student Accounting Website for refund information).

  • Late Registration - All eligible students who have not yet registered may register during Late Registration and Drop/Add. This is considered a Late Registration and a $50 Late Registration Fee will be assessed to these students’ accounts.
  • Drop/Add - All registered students can adjust their schedules during Late Registration and Drop/Add. Students who were already registered before the first day of the semester will not be assessed the $50 Late Registration Fee.

Drop/Add
Students who have already registered for courses may adjust their schedules: add and drop courses, change courses to audit status. Students cannot cancel their registrations (drop all courses) on PAWS, but may initiate complete withdrawals by contacting their academic deans’ offices.

Drop Period
The Drop Period begins at 8:00 a.m. on the fourth day of the semester and ends at 4:59 p.m. on the official last day to drop. Refer to the University Calendar to determine the last day to drop each semester.

During the Drop Period, students can drop courses or drop all courses to completely withdraw from the University for the semester. Courses dropped during the Drop Period will remain on students’ academic records as withdrawn courses. Students cannot add courses or change courses to or from audit status at this time.

Students with holds that prevent registration must go to the Office of the Registrar to drop a course or to completely withdraw. The Registrar cannot drop courses after the deadline to drop has expired.

NOTE: You need to understand the University’s drop deadlines and refund rules. If you have questions about these deadlines, contact us!

NOTE: Cancellation Policy
If you register for classes and then decide not to attend USA, you must cancel your registration by dropping all your courses before your time ticket expires at 5:59 p.m. on the last day of Late Registration & Drop/Add. Otherwise, you may be held responsible for tuition and fees and also for grades received for your registered courses. See the University Calendar for Late Registration & Drop/Add days each semester. Non-attendance of a registered class does not constitute a formal withdrawal from that class, nor does it entitle you to a refund.

If you have questions about the cancellation policy, call the Office of the Registrar.

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Logging Into PAWS for the first time

Initial Logins
You must conduct your intial login the first time you access the secure area of PAWS. This is similar to creating a user account and will not have to be repeated.

  1. Go to the PAWS main menu at http://paws.southalabama.edu.
  2. Click “Enter Secure Area.”
  3. Type your Jag Number into the User ID block. New students will be provided a Jag Number by the Office of Admissions. Type the letter “J” and use numeric zeros when typing your Jag Number.
  4. Type your date of birth into the PIN block. Format your date of birth as a 6-digit number (MMDDYY). Do not use slashes (/) or dashes (-) or spaces in your birthday.
  5. Click the “Login” button. The PIN Code Verification page will display.
  6. Type your birthday again in the Re-enter Old PIN block.
  7. Type a new 6-digit number in the New PIN block. Your new PIN code must be a 6-digit number. You cannot use letters or characters. You cannot reuse your date of birth (MMDDYY).
  8. Retype your new 6-digit number in the Re-enter new PIN block.
  9. Click the “Login” button. The Login Verification Security Question and Answer page will display, providing the opportunity for you to choose one of the security questions provided by PAWS.
  10. Type the answer to your question into the Answer block.
  11. Repeat this process twice more, setting up a total of three security questions.
  12. Click the “Submit” button. PAWS will welcome you to the information system.

Subsequent Logins
The PAWS login page will continue to display instructions for conducting initial logins; however, for subsequent logins, use your new PIN Code (not your date of birth) to enter the secure area.

Please refer to PAWS Login tips on the side bar of this web page for more information. If you need assistance with your PAWS login, contact the Office of the Registrar.

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Registration

All students use PAWS to register.

Registration Eligibility / Registration Status
To register for classes each semester, students:

  1. Must be academically eligible (not suspended or dismissed),
  2. Must have an eligible student status (admitted, readmitted or continuing),
  3. Must not have any holds that would prevent registration, and
  4. Must have a time ticket specifying when to register for the upcoming semester. This information is available on PAWS.

How To Check If You Are Eligible To Register

1. First, go to the Registration Status page on PAWS.

    • Go to http://paws.southalabama.edu.
    • Click Enter Secure Area, and then login. (See Logging Into PAWS for the First Time if you need more information about your login.)
    • Click Student Services and Financial Aid.
    • Click Registration.
    • Click Check Your Registration Status.
    • Select the appropriate term (semester), and click the Submit button.

2. Next, check the following information on your student account:

    • Your Time Ticket. Look for the message “You may register during the following times.” If you have not been assigned a time ticket, you will see the message: “As of this time, your Registration Time Ticket has not been assigned.” Students without a time ticket should contact the Registrar’s Office for assistance.
      Note: You will notice that your time ticket does not tell you what part of Registration your time frames are for. To see if your time frames refer to Continuing/Readmitted Student or New Student Registration, or Late Registration, Drop/Add, or the Drop Period, compare them to the dates listed on the University Calendar.
    • Your Holds Status. You will either see a check mark with the message: “You have no Holds which prevent registration,” or you will see a caution symbol with the message: “You have Holds which prevent your registration.” If you have holds, click the ‘View Holds’ link at the bottom of the page to see the holds on your file. You must clear the holds before you can register.
    • Your Academic Standing. You will either see a check mark with the message: “Your Academic Standing permits registration,” or you will see a caution symbol with the message: “Your Academic Standing prevents registration.” Contact the Registrar’s Office if you have questions regarding your academic standing.
    • Your Student Status. You will either see a check mark with the message: “Your Student Status permits registration,” or you will see a caution symbol with the message: “Your Student Status prevents registration.” Contact the Registrar’s Office for assistance if your student status prevents registration.
    • If these four items permit registration and if you have met your advising requirements, you are eligible to register.

So I'm eligible. Now What?
After making sure you are eligible to register, follow these Registration Instructions to register for classes once your time ticket opens up.

Registration Instructions

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Advising

Advising procedures vary by college and major. Check with your department to determine your advising requirements. Official Advising Weeks are held each semester, during which students should discuss course selections with advisors and should clear holds/blocks. Advising guidelines are available in the JagTraks Registration Guide.

See the Important Dates page for advising week.

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Holds

Holds are placed on student accounts and are cleared by various University offices. Some holds will prevent registration and must be cleared by the sponsoring office or department before the student will be permitted to register. Students who are changing their major should request their new major department to remove any advising block placed on their account by the prior department.

Holds that prevent registration will also prevent dropping courses. Students with registration holds will need to come to the Registrar’s Office for assistance with dropping a course.

Click here to view a list of possible holds and whom to contact for assistance.

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Time Tickets

Your personal time ticket specifies when you can access PAWS to register during registration periods. It will list one or more time frames to begin with, and will have additional time frames added as registration progresses. You must have a time ticket to register or to drop classes.

Each semester, you will be assigned a time ticket for the approaching semester. Refer to the Time Tickets section on the Important Dates page to find out when time tickets will be posted to students’ PAWS accounts. If you do not get a time ticket, call the Registration Hotline, (251) 460-6251.

The time frames on your time ticket will correspond to certain registration periods, but they will not be labeled with the names of those registration periods. You will need to refer to the University Calendar to determine which time frame applies to Late Registration & Drop/Add and to the Drop Period, because registration during these periods have restrictions. For example, during the Drop Period, you cannot add classes, you can only drop.

Note: Some students will not automatically receive a time ticket.

Candidates for graduation: If you applied for graduation, you will not receive a time ticket for the semester after your anticipated graduation. If you are a candidate for graduation and need to register for classes for the semester after your anticipated graduation, contact a graduation specialist in the Office of the Registrar for assistance.

Transient students: If you are attending USA as a transient student, you will not receive a time ticket for the next semester unless you are accepted for readmission for that semester. This requires that you submit an application for readmission to the Office of the Registrar. See Readmission for more details.

Inactive students: If you were suspended or dismissed from the University, or if you have not attended for one or more regular semesters, you will not receive a time ticket for the next semester unless you are accepted for readmission for that semester. This requires that you submit an application for readmission to the Office of the Registrar. See Readmission for more details.

New students who have not been formally admitted: If you are a new student, you will not be assigned a time ticket until after you have been formally admitted to the University by the Office of Admission. Contact the Office of Admissions for more information.

To find your time ticket

  • Log into the secure area of PAWS.
  • Click “Student Services & Financial Aid.”
  • Click “Registration.”
  • Click “Check Your Registration Status.”
  • Select the semester you want to view then click the “Submit” button.
  • Look for the words, “You may register during the following times.” Your time ticket will be listed just below those words.

Each line is a separate time frame with specific beginning and ending dates and times. Registration transactions (adds, drops, etc.) must be completed before the end time for each time frame, or the transaction will be lost.

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Baldwin County Registration (Fairhope)

Baldwin County courses are categorized on PAWS as main campus but actually meet in Fairhope, Alabama. Courses that meet in Baldwin County are distinguishable from other courses by their section number (401-499) and by the assigned location code of BCF. Students must use PAWS to register for USA Baldwin County Courses during the normal registration periods.

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Financial Aid Information

Students may check on their Financial Aid by using PAWS. Additional Financial Aid information is available from the Financial Aid Website.

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Click here for Registration & Payment Policies

University of South Alabama - Office of the Registrar
Mobile, Alabama 36688-0002 - (251)460-6251
For questions or comments Contact Us
http://www.southalabama.edu/registrar/registration.htm
Last Update: 2006-10-13
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