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Transcript Information

Official Transcript Directions

Official transcripts are issued by the Registrar's Office and bear the University seal and Registrar signature. Official transcripts are not processed if the student has an outstanding obligation, financial or otherwise. All transcript holds can be checked through PAWS.

PAWS transcript directions are as follows:

Requestors should use either Internet Explorer browser or Mozilla Firefox browser to request a PAWS online transcript. Some internet browsers will not work properly in processing credit card payment.

PAWS transcript order service allows for only one transcript transaction within a 24 hour period. It is recommended that you use the National Student Clearinghouse or mail the Written Request Form if you are sending two or more transcripts orders to different places within this time period.

1. Go to PAWS
2. Enter Secure Area
3. Enter your user ID - Jag Number
4. Enter your PIN
5. Click Student Services & Financial Aid
6. Click Student Records
7. Click Request Printed/Official Transcript
8. Choose all Levels and Web

Students may also update their mailing address through PAWS.

Forgot or need your student number or pin?

National Student Clearinghouse directions are as follows:

The University of South Alabama has authorized the National Student Clearinghouse to provide transcript ordering via the Internet. To order an official transcript, log on to the Clearinghouse secure site.

If you are a first-time visitor, you will be directed to create a personal profile and user ID/Password, which you will use to place future orders.

The site walks you through placing your order, including delivery options and fees. You can order as many transcripts as you like in a single session. The fee is $8 per copy plus a $2.25 processing fee charged per recipient.

In order to ensure confidentiality and to comply with federal regulations you must complete the Consent to Release form. You can submit either a printed or a paperless consent form to the Clearinghouse.

Order updates will be e-mailed to you. You can also check the order status or history online.

If you need help or have questions about the National Student Clearinghouse transcript ordering service, contact them via e-mail at transcripts@studentclearinghouse.org or phone 703-742-7791.

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Unofficial Transcript Directions

Unofficial transcripts cannot be used as an official document. Students can obtain an unofficial transcript through PAWS. Unofficial transcripts cannot be viewed if the student has an outstanding obligation, financial or otherwise. All transcript holds can be checked through PAWS.

PAWS transcript directions are as follows:

1. Go to PAWS
2. Enter Secure Area
3. Enter your user ID - Jag number
4. Enter your PIN
5. Click Student Services & Financial Aid
6. Click Student Records
7. Click Academic Transcripts
8. Choose all Levels and Web

Students may also update their mailing address through PAWS.

Forgot or need your student number or pin?

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Walk In Request

Walk-in requests for transcripts can be made at the service counter of the Registrar's Office located in Meisler Hall, Suite 1100, Monday-Friday 8:15 a.m. to 4:45 p.m.

Official transcripts are $8.00 per copy. The requestor must go to Student Accounting and pay the transcript fee before submitting the request.

Processing time generally takes two to three business days upon receipt of the transcript request. One week should be allowed for a request made at the end of any semester.

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Written Request Form

Official transcripts are $8.00 per copy. A credit card number or check must accompany the Written Request Form. Transcript requests will not be processed until payment is received.

To request a copy of your USA transcript, complete a Request for Transcript form and mail the request to:

University of South Alabama
Office of the Registrar
390 Alumni Circle, Suite 1100
Mobile, AL 36688

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General Information

Faxed Transcript Delivery Information

The cost to fax a transcript is $10.00 for a domestic fax number and $15.00 for an international fax number. Faxed transcripts are considered unofficial. On the transcript request form, the fax number and the mailing address of the recipient must be included. The policy is that a faxed transcript must also include mailing an official transcript to the recipient's mailing address provided on the transcript form. The cost for this official transcript is $8.00 per copy. The total cost to process a fax transcript to a recipient is $18.00 for domestic number and $23.00 for international number.

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Federal Express/Express Mail Packages

For Federal Express delivery, go to http://www.fedex.com and set up an account. You will be provided a 9-digit account number. You must use a physical address. FedEx does not deliver to post office boxes. Include the account number on your written transcript request form prior to submitting it. If using an online service, email the account number to transcripts@southalabama.edu along with your full name, Jag number and the physical address as entered on the online services.

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Self-Managed Packages

For transcripts being submitted as part of a packet or as hand-delivered, request a self-managed transcript. The self-managed package is indicated with "issued to student for self managed package" stamped on the transcript. It is placed in a sealed envelope marked as "Official Document" on front. The self-managed package will be determined as "official" or "unofficial" by the recipient. The student is responsible for determining the recipient's policy for self-managed packages.

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Third Party Information

Transcripts sent directly to third party businesses or schools are "official".
A third party cannot pick up a transcript without written permission from the student. Picture identification is required to pick up a requested transcript.

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Contact Us

Office of the Registrar
Meisler Hall, Suite 1100
University of South Alabama
Mobile, AL 36688
Phone: (251) 460-6251 and press "1"
Email: transcripts@southalabama.edu

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Click here for Registration & Payment Policies

University of South Alabama - Office of the Registrar
Mobile, Alabama 36688-0002 - (251)460-6251
For questions or comments Contact Us
http://www.southalabama.edu/registrar/contact.htm
Last Update: 2007-03-21
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