MOBILE - Claudette Adams, a medical social worker at the University of South Alabama Medical Center, has been recognized by the Alabama Hospital Association as a regional “Hospital Hero” for her contributions to health care excellence. 

Adams, who works in the Medical Center’s surgery trauma unit, assists patients in getting the medical equipment, health care services and other things they need to recover, often using her own personal resources and community contacts to arrange for a smooth discharge from the hospital.

“Staff members such as Claudette are invaluable to all patients, but particularly those with unanticipated circumstances that will require long-term adjustments and financial commitments,” Beth Anderson, USA Medical Center administrator, said.  “The passion for what Claudette does every day and the compassion for her patients is evident in her willingness to always go beyond her normal job requirements.” 

Co-workers cite numerous occasions when Adams has filled the gap for patients.  For one homeless patient, she arranged housing, food, transportation and cancer treatments.  For a patient with psychological needs, she coordinated between several health care providers and the local mental health facility to obtain needed services and aid the patient’s recovery. 

“Claudette is very active in a number of community programs,” Sharon Ezelle, director of care management and social services at USA Medical Center, said.  “She has helped raise needed funds for a number of these organizations.”

Adams was among ten area hospital employees recognized at the Jan. 10 reception hosted by the Southwest Alabama Regional Hospital Council of the Alabama Hospital Association.  It was one of seven regional awards presentations held as part of the association's fifth annual statewide “Hospital Heroes” contest, which honors the dedication of hospital employees and highlights health careers.

The contest culminates in February when one overall winner from each region will be recognized.