At USA Medical Center, we consider you a partner in your hospital care. We encourage respect for the personal preferences and values of each individual, and hereby adopt the Bill of Rights and Responsibilities.

You Have The Right To:

1. Be treated with respect and kindness
2. Appropriate and safe treatment for your health condition no matter what your race, age, creed, gender, national origin, or source of payment for your care.
3. Be told about your medical condition, treatment, and outlook in terms that you can understand.
4. Make choices about your own care, including the right to request care.
5. Say no to care as allowed by law.
6. Have your family, your care giver, or your personal physician notified of your admission to the hospital.
7. Make an advance directive, including a living will and/or a power of attorney for health care. The hospital will ask you about this when you are admitted. You also have the right for your care givers to follow your advance directive.
8. Privacy of your medical records and details about your care.
9. Look at your medical records.
10. Personal privacy.
11. Safety while in the hospital and facts about the use of safety items.
12. Freedom from the use of restraints unless needed to treat your medical condition.
13. Be free from all forms of abuse.
14. Be told of business ties between the hospital and your other care givers.
15. Know that the hospital will give you the best care it can. You may be asked to move to another hospital or place of treatment. If so, you will be told your choices and what could happen with those choices.
16. Say yes or no to being a part of research.
17. Be told about how to continue your care upon your discharge from the hospital.
18. Be told of the hospital's rules.
19. Receive a copy of your bill as permitted by law.
20. Be told of how and to whom you may voice a complaint. At USA Medical Center, call the Patient Representative at (251)471-7127 or Alabama Department of Public Health at (800) 356-9596.
21. Appropriate assessment and treatment of pain.
22. Emotional and physical care that supports families and children. This includes care that supports the need of children to grow, play and learn.

1. Letting the hospital know about any medicines you are taking at home, your medical history and your present medical problems.
2. Giving the hosptial a copy of your advance directive, if you have one.
3. Asking questions when you or your family do not understand what you have been told about your medical condition, your treatment, or what you should do to care for yourself.
4. Knowing and following hospital rules as outlined in the Patient Information Guide.
5. Following instructions, including your plan of care as developed by you and your health care team. Your plan of care includes the effect of lifestyle on your health. You are also responsible for accepting the consequences of not getting treatment or not following the instructions of your care givers.
6. Showing respect for other patients and the hospital staff. This includes treating hospital belongings with respect.
7. Paying your hospital bill. This includes giving the hospital correct information about your insurance or the way you will pay your bill.
8. Letting the hospital know of any suggestions you may have for improving the safety of care rendered to patients.