Welcome Reception

Date: Tuesday, March 19, 2019, 5:30 p.m. – 7:30 p.m.
Location: Sunset Grill @ LuLu’s, Gulf Shores - 200 E 25th Ave. Gulf Shores, AL 36542

Summit

Date: Wednesday, March 20, 2019, 7:00 a.m. – 4:00 p.m.
Location: Orange Beach Event Center - 4671 Wharf Pkwy, Orange Beach, AL 36561


The purpose of the summit is to engage major stakeholders in a continuous conversation about our industry workforce challenges and demonstrate results from needs identified in the previous summit.  The 2019 Summit will engage major stakeholders in a continuous conversation about our industry workforce challenges and a progress report on outcomes on innovative solutions resulting from previous summits.

Summit Information

Register Now

Registration Fees
Early Bird Summit Registration - $145.00
On-site Registration - $175.00

Registration Dates
Early bird registration ends March 8, 2019 at 5:00 pm
On-site registration begins March 20, 2019 at 7:00am and ends at 10:00 am

Payment Method

Individual Registration: Credit card only.
Group Registration: Call (251) 461-1902 to request corporate check payment or invoice.

Cancellation Policy
No refunds.

Welcome Message from the Dean
College of Education and Professional Studies

On behalf of the College of Education and Professional Studies, welcome to the 3rd Annual Regional Hospitality and Tourism Workforce Summit. The Hospitality and Tourism Workforce Innovation Alliance (HTWIA) is excited to gather workforce development, hospitality and tourism experts and stakeholders from the public and private sectors to discuss and share workforce solutions for Gulf Coast tourism. It is your participation in the Summit that makes it a success, and we are happy that you have chosen to be part of this year’s discovery of The Path Not Taken: Alternative Solutions. We trust that you will find your time well spent as we showcase your future workforce and give you plenty of time to network , learn and collaborate with colleagues.  Together, the future of hospitality and tourism is bright!

 

Dr. Andi Kent

Andi M. Kent, Ph.D.
Dean and Professor

TUESDAY, MARCH 19, 2019

Event: Welcome to Coastal Alabama Sunset Reception
Sponsor: Lucy Buffett’s LuLu’s, Gulf Shores, Alabama
Location: Sunset Grill @ LuLu’s, Gulf Shores
200 E 25th Ave. Gulf Shores, AL 36542
Time: 5:30 p.m. – 7:30 p.m.

We welcome all Summit participants to join us for a networking evening of fun, food and music.

WEDNESDAY, MARCH 20, 2019

Master of Ceremony: David Clark, President/CEO, Visit Mobile, USA HTM Advisory Board

7:00 a.m. – 7:30 a.m.
SUMMIT REGISTRATION

Orange Beach Event Center Lobby

7:30 a.m. – 8:30 a.m.
BREAKFAST NETWORKING SESSION
Ballroom
All Summit attendees

Sponsors' Recognition Breakfast
(By invitation only)


Breakfast prepared & served by Coastal Alabama Community College, Gulf Shores, AL under the instruction of Chef Matt Palamara, and Bishop State Community College under the instruction of Chef Gabrielle (Gaby) Wilson Chef Henry Douglas.

8:30 a.m. – 8:45 a.m.
GENERAL SESSION OPENING
Ballroom

Presentation of Colors and Pledge of Allegiance
JROTC, Foley High School under the direction of Darell R. Howard, MSgt, USAF (Ret) SASI, AL- 791

Welcome to Coastal Alabama
Herb Malone, President/CEO, Gulf Shores Orange Beach Tourism

Welcome from Baldwin County Board of Education (BCBE)
Mr. Eddie Tyler, Superintendent

8:45 a.m. – 9:15 a.m. 
WHERE ARE WE NOW?

Seasonal Labor Issues and Solutions
The Honorable Fitzgerald Washington, Secretary of Labor, State of Alabama

The Impact of Gaming Jurisdiction Expansion and Sports Betting on Regional Workforce
Mr. Allen Godfrey, Executive Director. Mississippi Gaming Commission

9:15 a.m. – 10:15 a.m.
UNIVERSITY WELCOME

VP Lynne Chronister, Research and Economic Development, University of South Alabama
David Clark, President/CEO, Visit Mobile, USA HTM Advisory Board

HOSPITALITY & TOURISM CHALLENGES & NEEDS PROGRESS REPORT

HTWIA Action Plan Update
Dr. Evelyn Kwan Green, Director, H&T Workforce Innovation Alliance, USA

USA Serving Southern Hospitality (SSH) Certification
Sponsor: Advantage Coastal Alabama

Mr. Greg Alexander, President/CEO, Coastal Alabama Business Chamber
Recognition of SSH Participants and Certified Trainers

Y.E.S. to Hospitality: An Innovative Seasonal Workforce Solution
Ms. Anitra Henderson, Director of Civic Engagement, City of Mobile 

USA HTM Industry Mentor Program
Mr. Alex Tholl, Food Service Director, Fresh Food Company, South Alabama Dining, Aramark / Student Career Development & Placement Committee, HTM Advisory Board
Recognition of Industry Mentors

Pedro Mandoki Industry Mentor of the Year Award Presentation
Mr. Herb Malone, President/CEO, Gulf Shores Orange Beach Tourism
Mrs. Nora Mandoki, Mandoki Hospitality

10:15 a.m. – 10:45 a.m.
NETWORKING BREAK
DIY Break Items designed by Baker High School, Culinary & Hospitality Signature Academy, Mobile, AL under the instruction of Ms. Cora Evans

10:45 a.m. – 12:00 p.m.
HOW DO WE GET THERE?
Alternative Solutions

Workforce Technology

Teamlio’s Work on your Schedule – An On-Demand Staffing App
Sam Makaryan, Chief TEAM Officer and Susie Blackinton, Creator of Opportunities, Regal Hospitality Solutions, New Orleans, LA

Workforce Recruitment

Veteran Population
Mr. Donal Cieutat, Employment Service Senior Manager/Alabama State Jobs for Veteran State Coordinator, Alabama Dept of Labor
Mr. Joshua Missouri, USA Coordinator of Veteran Affairs, Office of Veterans Affairs
Ms. Rebecca Smith, Director, Human Resources, Beau Rivage Resort & Casino, MGM International

Intellectually Disabled Population (Passage USA)
Mr. Brian Davis, YES to Hospitality participant
Ms. Peggy Wilson, Director of HR, and Ms. Tanya Nickerson, Director of Services, Spectrum Resorts

Workforce Retention

Workforce Retention through Financial Education
Ms. Kariene Fortner, VP, Financial Wellness Relationship Management
South AL/FL Panhandle Market, Regions Bank

12:00 p.m. -1:15pm

LUNCHEON & KEYNOTE PRESENTATION
Lunch prepared & served by South Baldwin Center for Technology, Loxley, AL, Daphne High School, Foley High School and Gulf Shores High School under the instruction of Chef Dan Navarro, Chef Leslie Thorpe, Ms. Michelle Leverett, & Kristen Madsen

College of Education & Professional Studies Welcome & Acknowledgement of Culinary Teams
Dr. Andi Kent, Dean, College of Education and Professional Studies

Introduction of Keynote Speaker
Ms. Sheila Hodges, Chair, S.H. Enterprises, LLC

KEYNOTE PRESENTATION
Reshaping the Landscape of the Alabama Economy
The Honorable Greg Canfield, Alabama Secretary of Commerce

1:15 p.m. – 1:30 p.m.

NETWORKING BREAK

1:30 p.m. – 2:30 p.m.

HOW DO WE GET THERE?
Alternative Solutions (contd.)

Workforce Development

USA HTM 2 + 2 Institutional Partners Update
Ms. Patty Hughston, Interim President, Coastal Alabama Community College
Ms. Gayle C. Brown, Workforce Development/Special Projects, Mississippi Gulf Coast Community College

South Baldwin Gateway Initiative Apprenticeship Program
Ms. Donna Watts, President & CEO, South Baldwin Chamber of Commerce
Mr. Ed Bushaw, Director, Talent Development & Recruitment, South Baldwin Chamber of Commerce

Workforce Infrastructure

SAWDC Workforce Development Infrastructure
Dr. Josh Duplantis, Executive Director, Southwest Alabama Workforce Development Council

Workforce Housing

USA Gulf Coast Campus Internship Academy Housing
Dr. Jenny Manders, Gulf Coast Campus Coordinator, USA

2:30 p.m. – 3:15 p.m.

Sustaining the Hospitality Talent and Education Pipeline
The panel will discuss the dwindling of essential skills in the current workforce and strategies to offset this negative phenomenon for the betterment of our future workforce. A key strategy discussed will focus on how industry professionals can help sustain the industry workforce pipeline through their own engagement, education and professional growth. The discussion will explore the consequences of a hospitality education workforce lacking industry experience and its impact on the quality of future hospitality leaders.

Facilitator:
Dr. Robert Thompson, Chair, Hospitality and Tourism Management, USA
Panelists:
Ms. Krista Reiss, Corporate VP of HR, PCH Resorts, Mobile, AL
Dr. Gary Burrus, Jr., Corporate Director of HR, Majestic Star Casinos, Chicago, IL 
Ms. Christene Morath, Talent Acquisition Manager, Darden Restaurants, Inc., based in Dallas, TX
Mr. Lou Sposato, Sr. Director, Human Resources, First Watch Restaurants, Sarasota, FL

3:15 p.m. – 3:55 p.m.

SO, WHAT’S NEXT?

USA-Indonesia Exchange
The Honorable Dr. Nana Yuliana, Consul General, Republic of Indonesia
Mr. David Rodgers, VP, Economic Development, Mobile Chamber of Commerce
David Clark, President/CEO, Visit Mobile, USA HTM Advisory Board

Save the Date – HTWS 2020, Biloxi, Mississippi
A Futuristic Outlook on Hospitality & Tourism Workforce
Co-Host: Mississippi Gulf Coast Community College
Ms. Christen Duhé, Associate VP for Institutional Relations, MGCCC

A special treat by Mississippi Gulf Coast Community College students under the instruction of Chef Lori Pearce. 

3:55 p.m. – 4:00 p.m.

Closing Remarks
VP. Lynne Chronister, Research & Economic Development, USA

Sponsorship PDF 

Sponsorship Levels

Platinum $10,000
Keynote Sponsor

8 Complimentary Summit registrations

Opportunity to provide promotional items for swag
bags

Verbal Acknowledgement at the event

Vendor booth (2 - 6’ tables with 4 chairs in the
networking area)

Distinctive name badge recognition

Large logo on all event print and electronic media
including backdrop

Invitation to the Mayors Breakfast (8)

Reserved front row seating

Reserved parking (4 parking spots)

Prominently displayed exclusive sponsor signage

Exclusive rights to display or distribute promotional
items on each general session table

 

Gold $5000

4 Complimentary Summit registrations

Opportunity to provide promotional items for swag
bags

Verbal Acknowledgement at the event

Vendor booth (2 – 6’ tables with 4 chairs in the
networking area)

Distinctive name badge recognition

Medium sized logo on all event print and electronic
media including backdrop

Invitation to the Mayors Breakfast (4)

Reserved seating

 

Silver $3000

2 Complimentary Summit registrations

Opportunity to provide promotional items for swag
bags

Small logo and link on all event print and electronic
media including backdrop

Distinctive name badge recognition

Reserved seating

Invitation to the Mayors Breakfast (2)

Vendor booth (1 – 6’ table with 2 chairs in the
networking area)

 

Bronze $1000

1 Complimentary Summit registration

Opportunity to provide promotional items for swag
bags

Small logo and link on all event print and electronic
media including backdrop

Distinctive name badge recognition

Reserved seating

Invitation to the Mayors Breakfast (1)

 

Friends of HTWIA $500

Acknowledgement on program guide

Opportunity to provide promotional items for swag bags

 

Gold Sponsor

Gulf Shores and Orange Beach Tourism Logo

 

Silver Sponsors

Coastal Alabama Community College Logo

Lulu's Restaurant Logo

PCH Hotels & Restorts Logo

Alabama Tourism Department Logo

 

Visit Mobile Logo

  

Bronze Sponsors

Auto-Chlor Services Logo

The Honorable Mike Dow

SAWDC

Teamlio

 

Friends of HTWIA

Cosmos Restaurant Logo 

Southern Visions Logo 

Spectrum Resorts Logo

 

USA Dining Logo

 

Important Links

Hotel Accommodations

Host Hotel:

SpringHill Suites Orange Beach at The Wharf  for 129.00 USD  - 139.00 USD per night

Book your group rate for HTW Summit 2019

Springhill Suites

Hilton Garden Inn, Orange Beach, AL - for Summit rates, contact: Liz Rhodes, Front Office Manager, 251-974-1600 or Elizabeth.Rhodes@hilton.com

Hilton Garden Inn


The Lodge @Gulf State Park
, a Hilton property - Rate: $139++ Book Now

The Lodge at Gulf State Park Logo