Contact Tracing Requirements

Contact tracing is a critically important component of the University of South Alabama’s ability to continue to operate during the COVID-19 pandemic. The timely reporting of positive COVID-19 tests to the University’s contact tracing team will help the University break the chain of transmission of infectious diseases and limit the spread of infections.

Contact tracing is the process of identifying people who have tested positive for COVID-19 and their contacts (people who may have been exposed), and working with them to interrupt disease transmission. For COVID-19, this includes asking people who test positive to isolate, and asking their contacts to quarantine at home voluntarily.

The University has identified three scenarios in which employees are required to report cases of COVID-19: 1) employees who test positive are required to self-report; 2) supervisors who receive a report of an employee’s positive test are required to report, and 3) any employee who receives a report from a student who has tested positive is required to report. In addition, students are required to self-report.

The reporting requirements for each of these scenarios is outlined below.

▼   Protocol for Notification of COVID-19 Positive Faculty/Staff

Scenario: Positive Faculty/Staff Notifies Direct Supervisor

  1. Any supervisor notified by a faculty/staff member testing positive for COVID-19 must send an email to reportcovid@southalabama.edu and notify Human Resources at employeebenefitshr@southalabama.edu.
    1. Information in the email must include the faculty/staff member’s name, JAG number, phone number, date of positive COVID-19 test, and any additional relevant information.
  2. The supervisor should receive a reply email confirming email receipt from reportcovid@southalabama.edu.
    1. If the supervisor receives the reply email, it serves as confirmation that the contact tracing staff has been notified and USA’s contact tracing protocol will be initiated.
    2. If the supervisor does not receive a confirmation reply email within 24 hours, the supervisor is required to call the Faculty/Staff Contact Tracing Team Lead at 251-461-1521 (see #3).
      * Once the supervisor confirms that the Office of Contact Tracing has been notified, the supervisor has fulfilled his/her reporting responsibility.
      **Supervisors should not discuss or disclose positive cases or any potentially identifying information with anyone other than the Office of Contact Tracing and Human Resources.
  3. The Faculty/Staff Contact Tracing Team Lead will notify the Contact Tracing Supervisor located in the Alpha East Center to initiate USA’s contact tracing protocol.

Once the Contact Tracing Supervisor has been notified of the faculty/staff member who has tested positive for COVID-19, a member of the Faculty/Staff Contact Tracing Team will be assigned to that case.

  • The assigned staff member will contact the individual who is COVID-19 positive to interview him/her about any and all individuals who may have been exposed.
  • The contact tracer will then contact all exposed individuals who fall under the purview of the University and provide instructions based on the type of interaction that person had with the infected individual.
  • The names and relevant information regarding exposed individuals who fall outside the purview of the University will be provided to Mobile County Health Department
    (MCHD) for contact tracing either by MCHD or the appropriate jurisdiction.
  • Contact tracers will not disclose the name of the infected individual to any of the exposed persons and all measures will be taken to protect the infected individual’s information.
▼   Protocol for Notification of COVID-19 Positive Student

Scenario: Positive Student Informs Faculty/Staff

  1. Any USA faculty/staff notified by a student that he/she has tested/is positive for COVID-19 must send an email to reportcovid@southalabama.edu.
    1. Information in the email must include the student’s name, student’s phone number (if available), and any additional information provided by the student regarding COVID-19.
  2. The USA faculty/staff will receive a reply email confirming email receipt from reportcovid@southalabama.edu.
    1. If the faculty/staff member receives the reply email, it serves as confirmation that the contact tracing staff has been notified and USA’s contact tracing protocol will be initiated.
    2. If the faculty/staff member does not receive a confirmation reply email within 24 hours, the faculty/staff member is required to call the Student Health Center at 251-460-7151 and provide the student’s name and information (see #3).
      *Once the supervisor confirms that the Office of Contact Tracing has been notified, the supervisor has fulfilled his/her reporting responsibility.
      **Supervisors should not discuss or disclose positive cases or any potentially identifying information with anyone other than the Office of Contact Tracing and Human Resources.
  3. The Student Health Center staff member will provide the student’s information to the Contact Tracing Student Team Lead.
  4. The Contact Tracing Student Team Lead will notify the Contact Tracing Supervisor located in the Alpha Hall East Center to initiate USA’s contact tracing protocol.

Once the Contact Tracing Supervisor has been notified of the student who has tested positive for COVID-19, a member of the Student Contact Tracing Team will be assigned to that case.

  • The assigned staff member will contact the individual who is COVID-19 positive to interview him/her about any and all individuals who may have been exposed.
  • The contact tracer will then contact all exposed individuals who fall under the purview of the University and provide instructions based on the type of interaction that person had with the infected individual.
  • The names and relevant information regarding exposed individuals who fall outside the purview of the University will be provided to Mobile County Health Department (MCHD) for contact tracing either by MCHD or the appropriate jurisdiction.
  • Contact tracers will not disclose the name of the infected individual to any of the exposed persons and all measures will be taken to protect the infected individual’s information.
▼   Protocol for Self-Report of COVID-19 Positive Faculty/Staff

Scenario: Faculty/Staff Member Self-Reports as Positive

  1. Any faculty/staff member who tests positive for COVID-19 is required to send an email to reportcovid@southalabama.edu and notify Human Resources at employeebenefitshr@southalabama.edu.
    1. Information in the email must include the faculty/staff member’s name, JAG number, phone number, date of positive COVID-19 test, and any additional relevant information.
  2. If the faculty/staff member notifies his or her direct supervisor that they are COVID-19 positive, then the direct supervisor is required to follow the protocol for “Protocol for Notification of COVID-19 Positive Faculty/Staff” (see separate document).
  3. The faculty/staff member should receive a reply email confirming email receipt from reportcovid@southalabama.edu.
    1. If the faculty/staff member does not receive a confirmation reply email within 24 hours, the employee is required to call the Faculty/Staff Contact Tracing Team Lead at 251-461-1521 (see #4).
    2. If the faculty/staff member does receive the reply email, it serves as confirmation that the contact tracing staff has been notified and USA’s contact tracing protocol will be initiated.
  4. The Faculty/Staff Contact Tracing Team Lead will notify the Contact Tracing Supervisor located in the Alpha East Center to initiate USA’s contact tracing protocol.

Once the Contact Tracing Supervisor has been notified of the faculty/staff member who has tested positive for COVID-19, a member of the Faculty/Staff Contact Tracing Team will be assigned to that case.

  • The assigned staff member will contact the individual who is COVID-19 positive to interview him/her about any and all individuals who may have been exposed.
  • The contact tracer will then contact all exposed individuals who fall under the purview of the University and provide instructions based on the type of interaction that person had with the infected individual.
  • The names and relevant information regarding exposed individuals who fall outside the purview of the University will be provided to Mobile County Health Department (MCHD) for contact tracing either by MCHD or the appropriate jurisdiction.
  • Contact tracers will not disclose the name of the infected individual to any of the exposed persons and all measures will be taken to protect the infected individual’s information.
▼   Contract Tracing Requirements for Students

Students who are attending classes or activities on campus, or who are living in USA Housing, are required to report positive COVID-19 tests to the University for followup contact tracing.

Any resident student, or any student present on campus for classes or activities, who tests positive for COVID-19, is required to immediately send an email to reportcovid@southalabama.edu so that contract tracing processes can be initiated. The email should include the student's name, student’s JAG number, student’s phone number, date of positive COVID-19 test, and any additional relevant information. The student will receive a reply email confirming email receipt from reportcovid@southalabama.edu.

If the student receives the reply email, it serves as confirmation that the contact tracing staff has been notified and USA’s contact tracing protocol will be initiated. If the student does not receive a confirmation reply email within 24 hours, they should call the Student Health Center at (251) 460-7151 and provide their information.

Once the University has been notified of a student who has tested positive for COVID-19, a member of the Student Contact Tracing Team will be assigned to that case. The assigned staff member will contact the individual who is COVID-19 positive to interview them about any and all individuals who may have been exposed. The contact tracer will then contact all exposed individuals who fall under the purview of the University and provide instructions based on the type of interaction that person had with the infected individual.

The names and relevant information regarding exposed individuals who fall outside the purview of the University will be provided to Mobile County Health Department (MCHD) for contact tracing either by MCHD or the appropriate jurisdiction.

Contact tracers will not disclose the name of the infected individual to any of the exposed persons and measures will be taken to protect the infected individual’s information.