Cancellations, Withdrawals & Refunds

If you are wishing to cancel your housing contract, please review the details below. If you have questions about your cancellation/request, please call the Central Housing Office at (251) 341-4663.

Pre-Occupancy Cancellations

You may cancel your contract at any time prior to taking occupancy of a room for that contract term (have not signed for a key nor moved in) by going to the 'Request Contract Cancellation' step online in the MyUSAHousing portal.

Post-Occupancy Cancellations

Once occupancy is taken (possession of room key or moved in), cancellation is not guaranteed. Any student wishing to cancel their housing contract should submit their cancellation request online in the MyUSAHousing portal, where they can also find additional terms and details regarding cancellations.


In order to be eligible for University housing, a student must be enrolled at the University of South Alabama. At the point a student is no longer enrolled (including online courses), the student should submit their cancellation request online as soon as they become non-enrolled within the MyUSAHousing portal. Students will receive the status of their cancellation request via JagMail. If your request is approved, you will be charged a contract cancellation fee based upon the term of your contract and the date your request was submitted (see below)

Housing Contract Terms & Cancellation Fees

Semester Cancellation Date Charge Cancellation Date Charge Cancellation Date Charge
Full Summer 2020 5/1/2020 $75.00  After 5/1/2020 $150.00 - -
Summer II Only 5/1/2020 $75.00  After 5/1/2020  $150.00 - -
Academic Year 2020-2021 5/1/2020 $50.00   5/2/2020-7/1/2020 $100.00 After 7/1/2020 $150.00
Spring Only 2020 12/1/2019 $75.00 After 12/1/2019 $150.00 -


Housing Refund Policy

Within the first forty-five (45) calendar days of the published residence hall opening date each semester, housing and meals – excluding bonus bucks – will be prorated based on the date the student properly checks-out. No adjustment will be made thereafter. Please review the proper check-out procedures. The break housing rate will be charged for periods between semesters. Bonus Buck usage will be charged through the third week of classes. Bonus Bucks will be charged in full after the third week of classes and will be available for use until the end of the spring semester. A contract cancellation fee will be charged when applicable. 

PLEASE NOTE: If a student’s University account has an outstanding balance due and the University has in its possession any funds payable to the student (from payments or credits applied to the student’s account, payroll checks, and/or any other source, except federal financial aid awards), the University reserves the right to withhold the funds necessary to clear the student’s outstanding balance and to cover any collection costs incurred. Once those amounts are paid, any remaining funds are paid to the student.