USA Housing is continuing to monitor the Coronavirus Disease 2019 (COVID-19). Please be aware that no members of the USA residential community have been diagnosed. It is our priority to provide up-to-date information to our residents and their families. Please review the FAQs below and refer to this page for updates. 

Spring 2020 Check-Out Information can be found here

Information about Summer 2020 Housing can be found here


March 19, 2020 Update

Face to face classes will not resume on-campus this semester. Information will be provided soon regarding checkout and adjustment of housing and meal plan fees.

Housing is developing a plan to stagger residence hall checkout. Residents should wait to receive authorization from Housing before returning to campus to checkout. Please continue to visit this page for updates on specific check out instructions.

Unless you have been previously approved to remain on campus during the interim, students must not return to campus residence halls or Greek houses. 

Students who were approved to remain for the extended break are encouraged to check out of the residence halls as soon as possible. Housing office hours and facilities services will be limited during the interim.

In keeping with the CDC’s recommendation for further social distancing, a staggered plan to retrieve your belongings from the residence halls and the Greek houses is being developed and will be communicated to you via email at a later date. Students are not authorized to return to campus outside of this plan. Anyone who arrives to campus without authorization will not be accommodated. Access to campus and the residence halls will be extremely limited. Students who need immediate access to medicines or other critical necessities should call their community office.

Community Office Phone Numbers

  • Azalea Hall Office: (251) 460-7926
  • Beta/Gamma Community Office: (251) 460-6465
  • Camellia Hall Office: (251) 460-7943
  • Delta Community Office: (251) 460-6315
  • Epsilon Community Office: (251) 460-7870
  • Fraternity & Sorority Housing Community Office: (251) 460-7759
  • Stokes Hall Office: (251) 460-7921

Additional information regarding check-out or how housing/meal fees will be addressed will be posted to this site beginning Monday, March 23. 

March 13, 2020 Update

In response to the serious public health threat from the novel coronavirus, COVID-19, the University of South Alabama residence halls are closed until on-campus classes resume. 

All students should vacate their residence hall rooms as soon as possible, but no later than Monday, March 16 at 5:00 p.m.

If you need to retrieve any necessary belongings from your room, please do so by Monday, March 16 at 5:00 p.m.

If you have extenuating circumstances and are not able to vacate or retrieve necessary belongings by the March 16 deadline and you need to request an extension, please email as soon as possible. Extensions will be reviewed on an individual basis. Staff will be monitoring email throughout the next few days, including this weekend.

If you have questions regarding vacating the residence halls, please contact us at

Continue to check your email and the University website, for ongoing updates.

Housing will also provide an update via email when students can return to the residence halls.

Should you have any questions or concerns about this process please contact


USA Housing


▼   What is COVID-19?

The 2019 Novel Coronavirus, or COVID-19, is a new respiratory virus first identified in Wuhan, Hubei Province, China.


▼   How does it spread?

The virus is thought to spread mainly from person-to-person. Generally, between people who are in close contact with one another (within about six feet) through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

▼   What is Housing doing about COVID-19?

This is a rapidly evolving situation with numerous updates daily. Our students are our top priority and therefore Housing is continually monitoring this situation. Housing is in the intense preparation phase and working to educate the students, staff and their families. Housing is increasing the cleaning paradigm of high touch surfaces, adding hand sanitizer stations (as supplies are available) to all of the community buildings, and educating students to take the proper hygiene measures. Housing is also working with Student Health to assist students as needed.

▼   What should I do if I feel sick?

If you should experience flu-like symptoms and/or fever, coughing, or shortness of breath:

  • contact Student Health at (251) 460-7151

  • if after 5:00 and you feel it’s an emergency go to the emergency room

  • avoid public transportation

  • cough into a tissue or anti-viral tissue (dispose of the tissue immediately)

  • if tissue is not available cough or sneeze into your sleeve or elbow

  • avoid close contact with others to prevent community spread

  • rest as often as possible and take care of yourself

  • contact your professors via email to make them aware that you are sick

▼   What if my roommate is sick?
  • The CDC recommends staying at least six feet away from another person who is sick as the virus spreads through respiratory droplets when a person coughs or sneezes.

  • If you or your roommate is sick and unable to self-isolate, please use other preventative measures. If you have questions or are unsure what to do call the Central Housing Office at 251-341-4663, if after 5:00 call your RA On-Duty.

▼   What if I am feeling sick, but need meals?
  • Should you feel sick, Housing can have meals delivered to your room

  • To have a meal delivered, simply contact the Central Housing Office at 251-341-4663 before 5:00 pm each day meals are desired

▼   Am I able to forward my mail from the USA Mail Hub?
  • Yes, you can send an email to the USA Mail Hub and request forwarding USPS mail by providing them your new address.

  • For other carriers (e.g. UPS, Amazon, etc.) you will need to contact those companies directly to have your mail or package re-routed to your appropriate address. 

▼   Can I request an extension to the vacate deadline?
  • Yes, you can request an extension by logging in to the MyUSAHousing portal and selecting the 'Spring Break Housing Extension' link located in the top blue bar.

▼   How can I protect myself?
  • wash your hands as often as possible for at least 20 second with soap and water. particularly after you have been in a public place or blow your nose, cough or sneeze
  • if soap and water are not available, use hand sanitizer that contains at least 60% alcohol
  • avoid close contact with people who are sick
  • stay in your residence hall assignment if you are sick
  • avoid touching your eyes, nose and mouth
  • do not share cups, straws or anything you put into your mouth
  • clean and disinfect touch surfaces in your room (doorknobs, light switches, counter-tops, handles, desk, phones, keyboard, toilets, faucets, and sink) frequently
▼   Should I wear a mask?
  • The CDC only recommends wearing a mask if you are sick and around people in a shareable space (vehicle or room) or before you enter a healthcare provider’s office

  • If you are sick and unable to wear a mask the CDC recommends that you do your best to cover your coughs and sneezes

  • If you are not sick you do not need a mask, unless you are caring for someone who is sick and they are not wearing a mask

  • The CDC recommends that as face mask are in short supply they should be saved for caregivers where possible

▼   I am feeling overwhelmed or anxious about COVID-19; I am concerned about friends or family?
  • It is understandable to have these feelings regarding COVID-19 and its okay to be concerned. Remember that the threat to college-age students is low. 

  • Students are encouraged to contact their respective Community Director or Area Coordinator if they wish to talk about their feelings and concerns. This can be done face to face or in a virtual/online format if needed. Just call your respective Community Director or Area Coordinator and they can set up the meeting. Your Community Director or Area Coordinator is in the office Monday-Friday 10:00 am to 5:00 pm and can be reached after hours by contacting the RA On-Duty.

  • If you do not know who your Community Director or Area Coordinator is, please contact the Central Housing Office at 251-341-4663

  • You can also contact the Office of Counseling & Testing to speak to a counselor by calling 251-460-7051

  • Remember regardless to whether you are sick or not there are members in the campus community who are here to help you.

▼   Should I be tested?
If you feel that you should be tested contact Student Health at (251)460-7151
▼   Will the Saturday shuttle to Publix and Wal-Mart still run?
Yes. The Saturday shuttle to Publix and Wal-Mart will run its normal schedule.
▼   What is social distancing and how do I practice it?
  • Social distancing is a public health practice as an approach to reduce the spread of infectious disease, in this case, COVID-19. The practice aims to prevent people from coming in close contact in order to reduce opportunities for disease transmission. This might include large scale measures such as canceling group meetings and avoiding crowds or public spaces. You can practice this by staying in your assignment as much as possible, avoiding groups of people and if you do have to visit with another person consider staying at least 6 feet apart. You may make the individual decision to avoid public places as much as possible. 

  • For more visit the CDC website or click here

  • The USA Housing policy on social distancing states: It is paramount that students limit their person-to person contact with other students within the residence halls. Effective immediately, Housing will implement a strict policy regarding social distancing for those students who remain in the residence halls. Students may not gather in groups of no more than 4 people at a time. If students are in violation of this policy, they will be removed from the residence halls immediately. Please understand that as our local community and our campus works to prevent the spread of the virus, this policy implements measures to keep you safe. It is important that you follow this policy until otherwise noted; if you have any questions please contact your Community Director or Area Coordinator.
▼   Will I be notified if a classmate or someone I share housing with tests positive for COVID-19?

The resident would be notified that someone he/she had close contact with has tested positive and they would need to follow up with Student Health for testing and should self-quarantine as well.

▼   What will happen to me or my roommate if one of us tests positive for COVID-19?

A resident who tests positive will be required to relocate temporarily to a quarantine room.

▼   Will there be an increase in single occupancy residence hall rooms?

Yes, nearly 50% of all rooms available for 2020-2021 are private bedrooms.


FAQs for Fraternity & Sorority Housing:

▼   Why are the fraternity and sorority houses being closed at this time?
Due to CDC guidelines concerning social distancing and the spreading of CoVID-19, the university has decided to close all fraternity and sorority houses for the remainder of the semester to protect the health and safety of our fraternity and sorority members.
▼   What if I was approved to stay for the extended break, but still need to stay on campus after my house closes?
Although your chapter house will be closed, you are still approved to remain on campus during this time and you will be relocated to a different room assignment. Please contact Housing via email to make arrangements for an alternative room assignment to continue to remain on campus.
▼   What if I was not approved to stay for the extended break, but still need to pick up the belongings in my room?
Although your house will be closed and access restricted, you will still be able to collect your belongings to check-out of your space. Once you know your plans to arrive on campus to collect your belongings, please schedule a date/time by clicking here to sign up for a time to drop off your express check-out form and key. You should also email Housing to notify us of your intended arrival. Once on-campus, you may begin checking out. The check-out process includes the removal of all of your belongings from the room, completing the express check-out form, and returning your room key to the Delta Commons.


Resources for Students and Parents

Resources for Staff

Last updated: May 8, 2020, 8:13am