Community Standards

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We hope that the coming year in your new home will be exciting, challenging, and rewarding. USA Housing staff members strive to provide a supportive living environment that encourages students to succeed in the classroom and grow as individuals. You have voluntarily agreed to live in and become part of the South's residential community. By completing a housing contract, you have acknowledged and agreed to follow USA Housing’s Community Standards ('Housing Contract Terms & Conditions') as outlined in the expandable menus below. These community standards are reviewed on an annual basis and have been established in the best interest of the residential community at large in accordance with other University policies, local, state, and federal laws, as well as input from previous residents. For more information, please contact your Resident Assistant (RA), Community Director (CD), or Coordinator of Residence Education (CoRE).

We encourage you to review all the community standards below before you move-in to help prepare you for the coming year. For additional information regarding USA’s Policies and/or Code of Student Conduct, please visit and review the Lowdown found within the Dean of Students' page. 

I. University and Housing Standards


All bicycles must be registered with the USA Police Department, (251) 460-6312. Bicycle registration may be completed online without charge by clicking here. Students will be contacted once permit is ready for pick-up. All bikes should be locked to a bike rack outside. All bicycles that are not properly registered with USAPD and/or bicycles that are locked to anything other than the provided bike racks are subject to immediate removal and disposal by USA Housing staff. Bikes that are subject to immediate removal may be held up to ten (10) days. A bicycle may only be stored in a resident’s room if it does not block the exits and it is acceptable to the resident’s roommate(s). Bicycles remaining on the bike racks more than ten (10) days after the end of spring semester may be considered abandoned and are subject to removal and disposal, unless registered to a summer resident. If you believe your bike has been removed by University officials, please contact (251) 460-7655 immediately.

At the time of check-in or shortly after, residents have an opportunity to establish a campus mail box located at the USA Mail Hub on the ground floor of the Student Center. Payment for this box is included in the housing contract. Students must visit the USA Mail Hub in order to obtain mail box number and activate the box. All students who live on campus are required to have an active campus mail box to receive mail. Mail is not delivered to the residence hall rooms. Additionally, all packages will need to be signed for and picked up at the USA Mail Hub. USA Mail Hub window service hours are Monday - Friday, 7:30 AM - 5:30 PM, except on holidays. The window is closed on Saturdays and Sundays.
    I.3. EMAIL

All admitted students receive an official University email address (JagMail), which is the official communication plan and the primary channel for receiving official University and Housing information by students. Students are responsible for activating and routinely monitoring their JagMail accounts.

The University and the department of Housing will use JagMail to send official communication to students such as assignment details, important dates and reminders, information regarding your room (i.e., facilities), as well as all urgent notices. For more information about your University email account, please contact the Computer Services Center by phone at (251) 460-6161 or email

    I.4. GARBAGE
Residents are expected to dispose of all garbage and trash (including vehicle trash) in the dumpsters located in the parking lots or in other appropriate receptacles. Residents found responsible for disposing of garbage in inappropriate locations may be subject to the Housing Student Conduct Process. Housing staff does not dispose of students’ personal trash.

Residents are responsible for any information covered in or announced at community, building, and floor meetings as well as all posted and emailed information. Residents should monitor their JagMail for meeting notices, as some informational meetings are planned in advance and necessary to relay vital USA Housing information.


The University provides student access to computer resources through the email systems, University system web servers, and departmental labs located throughout campus. Students using these resources must adhere to all policies of the University of South Alabama, as well as the Alabama Research and Education network, and state and federal laws regarding the use of computers and computer networks. Students found in violation are subject to University disciplinary action and/or criminal charges. University internet service privileges can be denied to anyone using University equipment or services for illegal or unethical purposes. Any such behavior will be reported to appropriate University officials or law enforcement agencies. Anyone who violates University policies regarding internet usage or uses the University internet services in an inappropriate manner will be subject to disciplinary action. Please see the CSC Information Technology Policies and Code of Student Conduct in The Lowdown. For more information about USA Housing’s internet services and/or University recommended routers, visit our Internet Services page. For more details about internet usage and connections, contact the Computer Services Center at (251) 460-6161.


Washers and dryers are located in the Beta/Gamma Commons, the Delta Commons, at the end of Delta 3, 4, and 6; as well as on the first floors of Stokes Hall, Azalea Hall, and Epsilon 1-2. These facilities are for current residents only. All Greek houses have a laundry room within the building that should only be used by residents assigned to that building. Be prepared to show your student identification card if asked by a USA Housing or other University official. Use of or access to these facilities by individuals who are not assigned to University housing for the current semester may be subject to non-academic disciplinary charges and/or criminal charges. Any resident found responsible for allowing a non-resident access to the laundry facilities will be subject to the Housing Student Conduct Process.

Please remember that all students are expected to remain with their laundry at all times when using the laundry facilities, as USA Housing is not responsible for lost or stolen items. Any laundry items left unattended overnight may receive relocation to a lost and found bin in the laundry room. Items from this bin will be removed once a week by USA Housing staff members and discarded. Please also refer to our Laundry Services page for more information.


The University has a professional staff of technicians, painters, plumbers, carpenters, and electricians that work to preserve the integrity of the residential environment. USA Housing Facilities staff is available 24/7.

To report routine (non-emergency) facility / maintenance concerns, contact the Housing Facilities Office at or (251) 460-7655, Monday - Friday, 8 AM – 5 PM (CST).

FOR AFTER-HOURS EMERGENCIES: Contact your Community Office to speak with the RA On-Duty. The RA On-Duty will be able to access the on-call USA Housing Facilities staff member for you. The following are considered emergencies:

  • Doors that do not lock, unlock or secure properly
  • Lost key or a key stuck inside the lock
  • Loss of heat, air conditioning, or water
  • Flooding
  • Clogged drain, sink, or toilet
  • Broken window
  • Equipment fire

All students living in University housing are required to purchase a meal plan. During the fall and spring semesters, freshmen (residents with 29 credit hours or less) may select any of the Jag Pass residential meal plans. Sophomores (residents with credit hours between 30-59) may select any of the Jag Pass residential meal plans OR the 10 meals per week w/$500 Bonus Bucks. Juniors, seniors, and graduates (residents with 60 credit hours or more) may select from any of the residential meal plans. Credit hours must be accepted and approved by the Office of the Registrar. All summer semester residents are required to purchase a minimum of seven (7) meals per week.

Students can change their meal plan through the 2nd week of class each semester by following the steps below:

  • On or before the Wednesday prior to the 1st day of Class: View OR change your meal plan by returning to the ‘Meal Plan Selection' step of your housing contract.​
  • After the Wednesday before classes begin: Change your meal plan by emailing your name, Jag Number, and requested meal plan to OR by visiting the Housing Business Office (Delta Commons Rm 100 / M-F, 8 AM - 5 PM) and completing a form.

For further information concerning the meal plan, please contact USA Housing at (251) 341-4663 or visit our Rates page (click to expand ‘Meal Plan Rates’).


If you bring a motor vehicle to campus, you must obtain a proper University parking permit during the registration process from Parking Services. You are responsible for violations involving motor vehicles which are registered in your name and/or that display parking permits issued to you. Traffic/Parking Rules and Regulations are available when you purchase your permit.

No parking/driving is allowed on the grounds/grass around the residence hall buildings. Parking is only allowed in the parking lots. Please do not pull up on the grass to unload or load items. Individuals parking on the grounds or sidewalks in the residence hall areas are subject to being towed and/or parking fines. Additionally, driving/parking on the grass in the residential areas may damage your vehicle or the University sprinkler system. You are responsible for costs of repair of any damage to University property caused by you or your vehicle.

Excessive noise, loud music, loitering, or cruising through parking lots is prohibited. No parking is allowed on any red or yellow painted curbs or pavement. Students must comply with all campus traffic regulations. Visitors must obtain a visitors parking permit from Parking Services.

Motorcycles and other gasoline powered vehicles are not allowed within ten (10) yards of the buildings. Motorcycles must be parked in the paved parking lots adjacent to the buildings. Motorcycles may not be parked in walkways, chase ways or stairways; violators will be ticketed.


Pest control services are performed upon request. Residents who notice the presence of pests should submit a Fix-It Request through My USAHousing or call the Housing Facilities Office at (251) 460-7655 to request service. Where feasible, service will be rendered by the end of the following business day. Students must allow facilities and service personnel to enter their room for treatment purposes unless prior medical exceptions have been requested and approved.


Students are responsible for cleaning their room/apartment, refrigerator/freezer and microwave (if applicable). Please do not use a sharp object when cleaning or defrosting appliances. Students will be financially responsible for the replacement costs of damaged or missing refrigerator/freezers and microwaves.

    I.13. SECURITY

Tampering with, or modifying, any equipment used for security purposes (i.e. security cameras, doors, card access hardware) is strictly prohibited. USA Housing staff members are responsible for monitoring security and assisting students in the event of an emergency. Please note that students are expected to keep their doors and windows locked at all times. If you see anyone tampering with the security equipment, please contact the RA, Community Desk/Office, or USAPD immediately. Any University housing student who violates this policy will be subject to the Housing Student Conduct Process.


All utilities in the residence halls are maintained by University personnel. Keep in mind that, like in a home, there may be an occasional interruption in electrical power, air conditioning, heat, hot water, internet and/or cable TV due to mechanical failure, necessary repairs, and/or forces of nature. Facilities crews will work as quickly as possible to restore utilities. Should an interruption take place in your room or apartment, please notify your Community Desk/Office or RA immediately.

In order to keep utilities working at an optimum level, please do the following: keep all heating and cooling vents uncovered; in rooms with individual heating and cooling units, do not block the vent (above, front, and below) with bedding, furniture or other items; do not tamper with the cable television jacks or wiring; and do not tamper with electrical fixtures or plumbing fixtures. Please refer to the Services section on the Housing website for reporting procedures (see IV.8. "Maintenance/Facilities”).

Furthermore, individuals and/or organizations are prohibited from using exterior utility connections for personal and/or organizational service use (i.e. car washes, etc.) within all University housing facilities.

    I.15. VISITORS

While in USA Housing, all visitors must be escorted at all times by the resident they are visiting. The escorting resident must reside in the building being visited. Residents and guests must be able to provide picture identification if asked by a Housing or other University official.

II. Respect for Persons Community Standards


Student behavior is expected to be lawful and in accordance with all University rules, policies and procedures, including those found within the Housing Community Standards, The Lowdown, and the Housing Contract Terms & Conditions. Housing regulations and standards are applicable to University housing students and their guests. Residents are responsible for and will be held accountable for the behavior of their guests and visitors at all times.

All residents are responsible for informing USA Housing staff (i.e. Coordinator of Residence Education, Community Director, or Resident Assistant) of any Community Standard violation(s) occurring in their rooms or in their presence. Participating in any violation of Housing and/or University policy, including inciting, assisting, or encouraging the violation of Housing and/or University policy is prohibited. Prohibited conduct also includes failure to comply with an administrative request or sanction and failure to evacuate a hall when an alarm sounds. Please also refer to the Code of Student Conduct, 'Prohibited Conduct' in The Lowdown.

In an effort to provide our students a safe, secure and comfortable environment to achieve success, USA Housing encourages all residents to maintain a sense of respect and civility toward each other and the staff in all forms of communication.
USA Housing reserves the right to enter a resident’s room with or without the resident’s consent and/or presence in order to provide services, to make necessary repairs, inspect rooms for health and safety purposes, inspect for damages, and if necessary, to check for compliance with University rules, regulations, and policies. University staff will conduct any necessary room entries with as little disturbance as possible.
    II.4. GUESTS 

A guest is defined as any person who is not assigned to your room.  Residents are expected to talk with their roommate(s) in advance and agree on guests, overnight stays, and other visitation issues (see Roommate Relationships). USA Housing staff is available to assist residents with these conversations and to support residents in maintaining their safety and comfort. Guests, including residents from other University housing rooms, are permitted during the approved University visitation hours (see below). A maximum of three (3) guests are allowed per resident per visit at any time during visitation hours.

  • Sunday - Thursday, 10:00 AM-12:00 AM (midnight)
  • Friday - Saturday 10:00 AM - 2:00 AM

A resident is permitted to have a guest of the same gender stay overnight in his/her room for a maximum of 48 hours if that guest is registered with and approved by the Community Director in advance. Only one overnight guest is permitted per resident per night and excessive numbers of requests by the same resident may be denied. A resident must have written consent from his/her roommate prior to permitting an overnight guest and prior to use of the roommate’s bed for a guest.

Click here to download your Overnight Guest Request Form.  Children under the age of 17 are not allowed to remain in University housing overnight except under special circumstances and with the approval of the respective Residence Education Coordinator. Students with unregistered guests may be subject to the Housing Student Conduct Process and assessed a per-night charge for the guest.

All guests/visitors are required to have official photo identification (i.e., driver’s licenses, state ID, University ID) with them at all times and present it to USA Housing staff or other University officials upon request. While in University housing, guests must comply with all University and Housing policies and community standards, as well as all applicable federal and state laws. Residents are responsible for the conduct of their guests and may be subject to financial and other sanctions through the Housing Student Conduct Process and/or University judiciary system, as well as the legal system if the community standard for guests is violated. Guests may not be left unattended in a room without prior written permission from the Coordinator of Residence Education. Guests who violate visitation hours or other applicable policies may be subject to trespass warrants or other action taken by the USA Police Department. Guests may also lose the privilege of visiting University housing. USA Housing reserves the right to limit or revoke visitation within each residential community.

All University residential parking lots are closed to non-resident vehicles when visiting hours have ended: Sunday-Thursday, 12:00 AM (midnight), and Friday-Saturday 2:00 AM. Non-resident vehicles found in the University residential parking lots after hours, including Gamma and Fraternity/Sorority lots, are subject to towing unless the guest is registered and approved by the Community Director. Visitors (individuals not affiliated with the University) must obtain an official visitor parking pass from Parking Services. The pass must be displayed from the rear-view mirror with front of pass facing outward. The pass number must be clearly visible (contact Parking Services for further detail).

Actions of harassment, as defined by the Code of Student Conduct, 'Prohibited Conduct in The Lowdown are strictly prohibited in University housing and throughout the University. Behavior that attempts to force a roommate to select a different room, move out of a current room, and/or behavior toward a current roommate / newly assigned occupant which violates the University’s discrimination/harassment policy is strictly prohibited and will be sufficient grounds for reassigning the existing occupants. The offending resident will be required to move upon request or to pay additional charges for an unoccupied space. Failure to accept a roommate, create a positive roommate relationship, or meet any of the above criteria may subject the resident to disciplinary action. Those who violate the community standard for harassment in the residential community may be immediately administratively relocated or removed from the residential community pending a Housing Conduct Conference or referral to the Office of Student Conduct. Sanctions for violating this standard include, but are not limited to financial restitution, relocation, and housing removal.
    II.6. NOISE
All persons who are present in University housing should conduct themselves in such a manner as to allow others the quiet enjoyment of the residence halls.

Standard Daily Quiet Hours: Students are expected to uphold and support daily Quiet Hours between the hours of 8:00 PM and 8:00 AM (7 days a week). During this period, students and visitors are expected to keep noise levels at a minimum and respect the rights of others.

Final Exam Quiet Hours: Each residential community endorses and affirms 24-hour Quiet Hours beginning on the last day of classes through the last day of finals.

Courtesy Hours: Courtesy Hours require that all sound be kept to a reasonable level in an effort to avoid disturbance of other residential community members and ensure a pleasant living environment for all residents, free from unnecessary distractions or disturbance. For this purpose, 24-hour Courtesy Hours will be enforced daily throughout the entire academic term. Please note that you may be asked to use a headset or to remove stereos, TVs or musical instruments from the room if the use of such equipment is causing a disturbance to other members of the community.

Solicitation is prohibited in the residential areas. This includes, but is not limited to, door-to-door marketing or recruiting for business purposes, organizations, or events. In addition, vendors are not allowed to go to students’ doors to offer their product or service. Written permission is required from the Vice President of Student Affairs for the only exception, campus-wide student elections. Call your RA or your Community Desk/Office immediately to report solicitors.

III. Respect for Health, Safety, and Welfare


Alcoholic beverages and controlled/prohibited substances (other than prescription medications for which a student has a valid prescription) are strictly prohibited in University housing. For more information, please refer to 'III.1.b. Drug Use' below and the Code of Student Conduct, 'Prohibited Conduct' in The Lowdown (also see the following standard concerning additional alcohol related issues: II.1. 'Behavior and Conduct'). Alcohol containers or paraphernalia may not be used as decorative items. Residents are responsible for policy violations which take place in their room and/or apartment, including those of their guest(s). Any University housing student found responsible for violating the University policies for alcohol or controlled/prohibited substances will be subject to disciplinary action and may be removed from University housing for the first offense, whether violations occur in Housing or elsewhere. Note: Students removed from University housing due to disciplinary infractions are not entitled to a credit refund of fees and/or charges already paid or payable; no cancellation fee will be charged.

    III.1.b. DRUG USE

The possession and use of illicit drugs on the campus, including The Grove, of the University of South Alabama is illegal under both state and federal laws. Any student who violates the University illegal substance and drug policy is subject to the following procedures:

First Offense

  1. Relocation: If a student is suspected of violation of the drug policy in the residence halls, he/she, at the discretion of Vice President of Student Affairs or his designee may be immediately moved to another residence hall pending a student conduct hearing with the Dean of Students Office, depending upon the surrounding circumstances. If the student is relocated, he/she will be required to maintain that interim housing assignment at least until the student conduct case is closed. See “Housing Relocation” below for further details.
  2. Student Conduct Hearing: A student conduct hearing will be held with the Dean of Students Office. Any student found responsible of a first offense under this policy will be required to attend a minimum of two sessions with the University of South Alabama Substance Abuse Program (USASA) and complete a minimum of ten hours of community service within University Housing. Additionally, the student will be placed on Housing probation for a minimum of one calendar year. Additional sanctions may be imposed as appropriate based upon the type and quantity of illegal substances found at the time of the incident, the surrounding circumstances of the incident, and the student’s previous student conduct record. Such sanctions may include but are not limited to removal from University Housing, relocation to a new on-campus Housing assignment, or placement in a Deferred Housing Removal status (see additional information below).

Any further violations of the Community Standard or The Lowdown that occur during the probationary period may result in immediate removal from the residence halls.

Second Offense

  1. Relocation: Upon being documented for the violation, the student may, at the discretion of Dean of Students or designee be immediately relocated to a different residence hall pending a student conduct hearing with the Dean of Students Office, depending upon the surrounding circumstances. In most cases the student may not remain in the same residence hall pending a hearing when accused of a second violation.
  2. Student Conduct Hearing: A student conduct hearing will be held with the Dean of Students Office. If the student is found responsible for the second offense violation he/she will be removed from the residence halls within forty-eight hours for a minimum of one calendar year from the date of the student conduct hearing; the terms of the Housing Contract will apply.


  • Housing Relocation: In the event student behavior warrants, a student suspected of violation of this policy may be required to relocate rooms pending the outcome of the student conduct hearing. The student conduct officer may also sanction the student to Housing Relocation following a finding of “responsible” for a violation of this policy. The student may be charged a more or less expensive Housing rate based on the availability of Housing inventory at the time the violation and/or student conduct hearing occur. The student will be required to surrender the room key and may be required to move all items from the old Housing assignment to the temporary assignment. If there is no Housing availability at the time of the violation and/or student conduct hearing, the student may be removed from the residence halls; the terms of the Housing Contract will apply.

    Housing Relocation allows the student an opportunity to remain in a residential community while continuously engaging in the activities of the campus community that may allow him/her to learn from the previous mistakes. The student will be relocated to a different residential community from that which they are currently assigned at the time of the violation. University Housing offers seven residential communities: Delta, Beta/Gamma, The Epsilons, Stokes Hall, Azalea Hall, USA Grove (Buildings 8, 9, 10, and 11) and Greek Housing. As an example, if a student is relocated from Beta/Gamma he/she would be ineligible to reside in that community and would be reassigned to one of the other six residential communities based on the student’s status and classification. The hearing officer will determine the best community to help the student reconnect to the University to have a more positive experience. If a student is relocated he/she may be charged a more expensive rate for the new assignment as based on the room rates per the Housing Contract; the student will be required to relocate within 12 hours of the sanction.

  • Deferred Housing Removal: This sanction may be temporarily allowed if a Housing Removal sanction is imposed at a time when removal from Housing would impose an extreme hardship or would interfere with a critical academic time, such as during mid-terms or final exams. Under this sanction, the student is removed from University Housing but the removal date is deferred until a date determined by the hearing officer. Following Deferred Housing Removal, the student may not return to University Housing for a minimum of one full semester from the date the student vacates the residence halls. If a student on Deferred Housing Removal status commits further violations of any kind that may result in immediate removal from the residence halls, pending a student conduct hearing, the student may be subject to a criminal trespass from University Housing if appropriate.
  • Housing Removal: If a student is sanctioned to Housing Removal, he/she will be required to check out and move all of his/her belongings out of the room within 72 hours of findings being rendered (e.g. date of the findings letter). If the student is sanctioned to Housing Removal, he/she will not be allowed to return to the residence halls, for any reason, for a minimum of one calendar year from the date the student vacates the residence hall.
  • Arrest: If arrested, the student may not return to the residence halls until after the case has been adjudicated by the Dean of Students Office.
Each student is responsible for the cleanliness of his/her own room or apartment. Rooms must be left reasonably clean upon check-out; failure to do so will result in assessment of a cleaning fee (see III.6. ‘Health & Safety Inspections’ for more details).

If USA Housing staff or other University officials view an item in a resident’s room that violates USA Housing community standards or other University policies or applicable laws, an incident report will be submitted to authorities. Depending on the nature of the violation, the item may be confiscated, the student may be obligated to remove the item immediately, the student may be subject to the Housing Student Conduct Process and/or the student may be referred to the Dean of Students Office or other appropriate authorities.

These items include, but are not limited to, the removal and discarding of alcohol and/or empty alcoholic beverage containers; confiscation of unauthorized pets which may be turned over to the local humane society or animal control; removal and discarding of candles; the removal of unauthorized appliances; and the confiscation of weapons, toy weapons, replicas of weapons and/or illegal substances or paraphernalia which will be turned over to USAPD.


Students assigned to a room type without a kitchen may use the following appliances so long as the appliance has an automatic shut-off feature: microwaves, pop-up toasters, rice steamers, crock-pots, electric kettles (without an open element) and coffee pots. This includes rooms in the following residence halls:

  • Azalea Hall
  • Epsilon 1-2
  • Delta 3-5
  • Stokes Hall
  • Gamma 0-4

Students assigned to a room type that does include a kitchen will have "conventional cooking" privileges (including toaster ovens, electric fryers, electric grills, as well as all other appliances allowed for non-kitchen room types). Do not leave items unattended on the stove or in the oven at any time. This includes rooms in the following residence halls:

  • Beta 1-5
  • Gamma 5-9
  • Delta 6
  • Greek chapter houses in the kitchen facilities only

Residents with non-permitted appliances may be subject to the Housing Student Conduct Process. The resident will be instructed to remove the item(s) immediately.

Gas grills are prohibited, as is the use or possession of lighter fluid. Grills may not be stored in the rooms, chase ways, stairways, walkways, or any other interior space within University housing. Outdoor grills are available in many residential communities.


The misuse or vandalism of any fire safety equipment or devices is a violation of state and local laws. Use of fire alarms and/or fire extinguishers at unauthorized times is prohibited. In addition, smoke detectors are located in every room for your protection. Occasionally, the smoke detectors are activated by interior or exterior room conditions. Although the alarms are sometimes an inconvenience, the value of the system to human life is immeasurable. Do not attempt to tamper, disconnect, or vandalize the smoke detectors or sprinklers; students found responsible for such tampering will be subject to the Housing Student Conduct Process. Please report any problems or concerns regarding fire safety equipment to the Community Desk/Office as needed. The cost of damages and repairs due to misuse and/or vandalism of fire safety equipment (i.e., smoke detectors, fire extinguishers, etc.) will be charged to the responsible student. Also, the cost of damages and repairs due to careless acts and/or community standard violations will be charged to the responsible student. Please also refer to the Code of Student Conduct, 'Prohibited Conduct' in The Lowdown.

In the event of a fire alarm or drill, all persons in the building must evacuate immediately to the designated location. Failure to comply with Housing or University officials will result in disciplinary action. Space heaters, halogen lamps, extension cords, and live-cut trees are not permitted in students’ rooms, suites, apartments or common area spaces. Laptop/Notebook computers should not be left unattended when charging the batteries; unplug when charging is complete. Candles, candle/wax/oil warmers, incense, charcoal, or any other flammable materials are also not permitted in University housing. Unlit candles used as room decorations are not permitted and must be removed immediately. Burning substances, in any form, create both a fire and health hazard for you and the other residents. All students must adhere to the state fire code as well as all Housing and University fire policies. It is vital to keep doors, windows, walkways, and chase ways clear of items that may block your escape route in an emergency; failure to do so may result in disciplinary action.


Hoverboards and other similar devices are not allowed in USA owned or leased housing facilities. Charging of hoverboards and similar devices in any University facility is also prohibited.


USA Housing staff will conduct Health & Safety Inspections approximately twice a semester to ensure that minimum health, safety, and facilities standards are being maintained. If standards are not met, the student is required to address the concern(s) and complete corrective action within 24 hours of notification of the violation or the student may be required to meet with a USA Housing staff member. A follow-up inspection will take place to ensure the issue has been resolved. If the issue(s) still exists, the student will be subject to the Housing Student Conduct Process.

Reasonable standards of cleanliness are encouraged while inspecting each of the categories below; however, USA Housing staff is primarily focusing attention on facilities, health, or safety related concerns (i.e. mold development, light bulbs that need replacing, etc.). While searching for community standard violations is NOT the goal of an inspection, violations will be addressed as they are found. Areas of inspection will include, but not be limited to the following:

  • Exterior Area / Doors
  • Floors
  • Windows / Blinds
  • Air Conditioner / Heater
  • Bathroom Sink / Counter
  • Kitchen Sink / Counter
  • Toilet / Tub
  • Walls/Ceilings
  • Closet
  • Smoke Detector
  • Fire Extinguisher/Sprinkler Heads
  • Lights
  • De-Humidifier
  • Overall Condition

Door opening/closing mechanisms and locks are not to be tampered with in any way. Residents should report any problems or concerns to their Community Desk/Office. The University is not responsible for personal property damage or loss. Residents are advised to check their family’s automobile and homeowner’s/apartment dwellers insurance policy to make sure valuables and vehicles brought to campus will be covered in the event of loss or to obtain other insurance coverage for such damage or loss. Please also refer to the Code of Student Conduct, 'Prohibited Conduct' in The Lowdown.

    III.8. PETS

The only pets permitted in University housing are harmless varieties of fish. No other pets are allowed on either a permanent or visitation basis (i.e. no cats, dogs, hamsters, lizards, etc.). If a pet is found in University housing it must be removed immediately; otherwise it may be removed by the local animal control authorities at the expense of the student. For information regarding service and assistance animals, please click here.


Establishing a safe campus environment is paramount for USA Housing; therefore, if an individual engages in threatening behavior, the University reserves the right to remove that individual from Housing on a temporary or permanent basis as deemed necessary, and to take other actions as USA Housing or University officials deem appropriate for the safety of the resident and the residential community.


The use of all forms of tobacco products and nicotine products and smoking on all property owned (structures, land and vehicles), and/or in the possession of (leased and/or rented by), the University of South Alabama is prohibited. Note: Personally owned vehicles are excluded. This policy is applicable for all students, faculty, staff, temporary/contract employees, contractors, patients and visitors.

Tobacco products include any products containing tobacco leaf, including but not limited to, cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, dipping tobacco, etc. Nicotine products include any products containing nicotine for human consumption used in any type of electronic smoking device including, but not limited to, e-cigarettes and vaping. Also prohibited are hookah products used to produce smoke and/or vapor from the burning of tobacco, shisha and other plant matter.

Smoking includes inhaling, exhaling, burning, or carrying any lighted or heated tobacco, marijuana or other plant product whether natural or synthetic, intended for inhalation. Cessation products specifically approved by the U.S. Food and Drug Administration for use in treating nicotine or tobacco dependence are excluded. Students who violate this community standard may be subject to the Housing Student Conduct Process. You can find out more about the policy and cessation programs at this website:


All weapons are prohibited in University housing buildings, parking lots, and on University property. This includes, but is not limited to, bullets, ball bearing bullets, bullet balls, pellets, firearms, guns, knives (see below III.12. “Knives”), paintball guns, air guns, stun guns, Tasers, hunting bows, archery bows, swords, martial arts weapons, and replicas of such weapons, including toy and water guns. Fireworks and pyrotechnic devices and materials are also prohibited on University property. Students who violate this community standard may be subject to the Housing Student Conduct Process. Please also refer to the Code of Student Conduct, 'Prohibited Conduct' in The Lowdown.

    III.12. KNIVES

Kitchen knives are allowed in University housing rooms with kitchens only. Non-kitchen knives with a length of more than three (3) inches are prohibited. No decorative knives are allowed in the residential community. Also, note the following prohibited items: any blade that does not fold, automatic folding knives, box cutters, throwing stars, and butterfly knives.


All residents are encouraged to keep their windows closed and locked. Residents of the Beta / Gamma Community are required to keep their windows closed at all times due to central heating and cooling; if one window is open the internal thermostat will misread the temperature and offset the temperature of the entire building.

Sitting, standing on, climbing, or hanging from a window, ledge, railing, or roof is prohibited. Clothes, bikes, or personal items should not be hung from balconies, railings, roofs, and/or windows. Furniture is not permitted on balconies, stairways, or second floor walkways. Throwing, dropping, or pouring of anything from windows, balconies, ledges, and/or railings is prohibited. Students are responsible for damages and/or cleaning charges that result from such actions.

IV. Respect for Housing Operations

Personal belongings which are left behind when a student vacates his/her University housing assignment are considered abandoned property and may be removed from University housing rooms/areas and discarded if arrangements are not made to pick them up within twenty-four (24) hours after the student vacates the USA Housing assignment.
A resident may be administratively removed for reasons including but not limited to non-payment, non-enrollment, inappropriate behavior, violating the University Substance Abuse Policy, or behavior that threatens the health or welfare of members of the University community. The student has 48 hours from official notification of Administrative Removal via the student’s JagMail to complete the check-out procedure and vacate the building. If a student fails to properly check out and vacate the building within that time, the locks of the student’s room will be changed at the student’s expense. The student’s belongings in the room will be considered abandoned and will be removed and discarded unless arrangements are made to pick them up within 10 business days of the lock change. The student(s) may be charged associated fees, which may include but are not limited to cancellation fee, improper check-out fee, lock-change fee, cleaning fee, and storage fee.  Please Note: Failure to respond to official notices by e-mail or informal notifications by phone calls, etc. will not alleviate the student’s responsibility for compliance. Also, Administrative Removal from USA Housing due to non-payment does not release the student from the obligation to pay fees and/or charges already paid or payable.

All University housing residents should review their 'Housing Contract Terms & Conditions' carefully. Under these terms and conditions, the University will consider the information and preferences selected by the student when assigning living accommodations, but there is no guarantee of a specific assignment. The University will not alter or cancel the resident’s assignment except where deemed necessary by the University for reasons including but not limited to: disciplinary reasons, catastrophe, closing of facility, consolidation of vacancies, unavailability of space, or unresolved incompatibility of roommates. The University reserves the right to administratively move residents for the purpose of room, apartment, building, or area consolidations.

*Room preference and/or ability to self-select a room is based on date of contract completion and space availability. The contract must be complete in order to receive/self-select a room assignment.

Students who reside in University housing in the fall are automatically assigned to the same room for the spring semester. Students’ personal belongings can remain in the room during the winter break. Students may request a room change online during the designated reassignment period(s). Room changes are not guaranteed and will be made according to space availability and in the order the request is submitted. The request must be submitted by the student online in My USAHousing during the published period(s). Please also refer to our Assignment Changes page for more info.

Residents are prohibited from starting, managing, or operating any kind of business enterprise inside, around, or near USA Housing facilities which involves the coming and going of customers, clients or any other persons into and out of USA Housing facilities. This includes, but is not limited to babysitting, hair-styling, and tattooing services.

Any current resident who wishes to cancel his/her housing contract or who is considering withdrawing from classes should complete the process online in My USAHousing (see Cancellations & Withdrawals page for step-by-step instructions and more info) and immediately meet with their respective Community Director to discuss the USA Housing cancellation request (see Community Desk/Office).

At check-out, residents must schedule an appointment with their RA a minimum of 24 hours prior to conducting a check out inspection, unless they are completing an 'Express Check-Out.' Refer to the Moving Out page for proper move-out instructions and more information. A $50.00 lock change charge may be assessed if the room key is not returned at check-out. Failure to follow the check-out procedures may result in a $75.00 assessment fee for improper check-out. Moreover, the resident may be assessed fees for room damages. Student belongings left in a room at the time of check-out may be considered abandoned and discarded within 24-hours of staff becoming aware the student has vacated the unit.
Housing may choose to consolidate rooms to full capacity when vacancies occur and may move residents to another University housing room when such consolidations become necessary. Under limited conditions and with written approval from the Housing Business Office, residents who have not contracted for a private room, that do not have a roommate and have been selected to consolidate may have the opportunity to request a roommate or room change, if the same room type is available. All room changes must be approved by the Housing Assignments Coordinator/Housing Business Office. All consolidations must be completed within 48 hours after notification of the consolidation; if not, the resident may be administratively relocated or automatically charged and held financially responsible to pay the private room rate.

At the time of check-in, students should complete a Room Inspection for their assigned space to indicate the current condition of their rooms. The Room Inspection should be completed by the student online in My USAHousing within 24 hours of check-in / accepting the room key. 

When residents check-out or vacate, charges will be applied for damages or losses which were not noted on the incoming Room Inspection. Repairs needed during occupancy should be submitted through a Fix-It Request online in My USAHousing.

During a student’s check-out room inspection, the RA will use previous Room Inspection(s) to assess the condition of the room or apartment (see IV.6. 'Check-Out Procedures'). If unclaimed damages occur within common areas (i.e. hallways, lobby areas, etc.) all students who are found to have caused the damage or witnessed the causation of the damage and failed to report it may be subject to disciplinary action and held financially responsible for the repairs.

All residents are responsible for the loss of or damage to furniture and other equipment that is assigned to their room or apartment. Housing furniture must remain in the room in which it was originally placed. USA Housing does not have storage facilities for furniture. Residents must keep USA Housing furniture in their rooms at all times. Common area furniture is not permitted in the residents’ rooms. Residents who violate this standard may be subject to the Housing Student Conduct Process. The resident may also be assessed a $100.00 fine. The actual cost of replacement for broken or missing furniture (i.e., mattresses, beds, frames, chairs) will also be charged to the responsible resident(s). Any personal furniture, draperies, tapestries, etc., must be fire proof and display the manufacturer’s label signifying that the material will not support flames. Cinder blocks, bed risers, lofts (other than those leased from University approved vendor), or waterbeds are not permitted in University housing. All residence hall beds (mattresses and frames) must remain in the room or apartment. Bed frames are the only piece of provided furniture that may be disassembled. All other furniture must remain assembled as originally provided with the room. Refer to our Room Furniture page for more information.

Excluding Kappa Alpha, Pi Kappa Alpha and Sigma Chi:

Fraternity and Sorority residents assigned to non-Greek communities who wish to reside in their respective chapter house may submit a “Move-Over” request during designated Move-Over periods by visiting the Housing Business Office (Delta Commons Room 100). Requests to move to a Greek house may be considered outside of the designated move-over periods only in limited circumstances, such as replacing a graduating Greek resident or election of a student to a fraternity or sorority office which requires the student to reside in the associated Greek house.

Students who are approved and processed to move to the Greek Community will be charged their current room rate (rate of room prior to move) for the entire semester in which the move is processed; no credit will be issued for any amount by which the previous non-Greek Housing assignment’s room charge may exceed the new Greek Housing assignment’s room charge. University housing room rent charges are due when assessed on the student account or when University fees are due for the semester. All other terms and conditions of the current housing contract will remain in effect. Greek Housing residents wishing to request a room change within the Greek House in which they currently live must submit this request during the traditional Room Change period (see Assignment Changes). Kappa Alpha, Pi Kappa Alpha and Sigma Chi will participate in the regular room change process (see section IV.17.Room Changes). 

    IV.11. KEYS

Lock Out Procedures: If a student should get locked out of his/her room, he/she may check out a key from the Community Desk/Office during regular business hours (8:00 AM to 5:00 PM Monday – Friday). This key must be returned within 24 hours of the time that it was checked out. If the key is not returned in the allotted time, the lock will be changed and a cost of $50.00 may be added to the student’s PAWS account. NOTE: Students may borrow /sign-out a back-up key 4 times per semester (up to 24 hours each time). Beyond this, USA Housing staff may order a lock-change. Also, students can sign out a key for 5 minutes without it counting as one of the four formal sign-outs. If a student should get locked out of his/her room after office hours, he/she should contact the RA On-Duty for the community. There may be a $8.00 Lock-out fee assessed anytime an RA has to let a student into the student’s room, and students should be prepared to show University identification or otherwise verify identity prior to being given access. Students are expected to deadbolt/lock their doors at all times. Students should always carry their room keys and their Jag Cards.

Lost Key Procedures: Each resident will be issued a key to his/her room. Lost or stolen keys must be reported within twenty-four (24) hours to the Resident Assistant or Community Desk/Office, and USA Housing can replace it. There will be a $50.00 cost to replace lost or stolen keys. Students assigned to buildings with exterior door card access will receive access through their student IDs (Jag Card). In the event your Jag Card is lost, you may sign for a temporary access card by contacting your Community Office. This temporary access card must be returned to the Community Office after receiving your replacement Jag Card. There will be a $10.00 fee to replace lost or stolen temporary access cards. These fees will be billed through your PAWS account. There is a $150.00 service fee for emergency lock-changes requested after hours; these charges are not refundable. It is paramount that students do not duplicate room keys or possess unauthorized keys.

Please remember that it is the resident’s responsibility to return the room key at the time they check-out of his/her room to the respective Community Office. Additionally, residents should not to give their room key to another person. Please note that it is imperative not to add supplementary locks to your door as this may slow response times during an emergency, and/or cause damage to a door. USA Housing does not accept returned keys via mail; therefore, any student who does not return the key at hall closing, check-out or as otherwise required will be billed a minimum of $50.00 for the cost of the lock change.


In order to be eligible for University housing, a student must be enrolled at the University of South Alabama. At the point a student is no longer enrolled (including online courses), or if a student moves in and fails to enroll by the last day to drop/add classes (see the Academic Calendar for dates), the student will have a maximum of 48 hours from the time of notification of non-enrollment to enroll in courses at the University (if it is prior to the last day to add classes) or check out of the residence hall. The student should submit a cancellation request online as soon as the student becomes non-enrolled. Visit USA Housing’s Cancellations & Withdrawals page for step-by-step instructions and more information. The student will receive notice regarding the cancellation request via JagMail. If the request is approved, the student will be charged a contract cancellation fee based upon the term of the contract and the date the request was submitted. Semester room and meal plan charges will be assessed based upon the Housing Refund Policy, which is determined by the date the request was submitted and the date the student vacates the room (room key returned and contents removed).

Failure to pay the room and/or meal plan balance in full by the University payment deadline may subject the resident to Administrative Removal (see the Academic Calendar for dates). Additionally, a resident who fails to pay the meal plan balance in full as outlined by the University payment deadline may have the meal plan suspended until full payment is made. Please note that neither Administrative Removal from USA Housing nor suspension of a meal plan due to non-payment releases the student from the obligation to pay for accrued charges.

When one room occupant moves out, the remaining resident(s) must keep the room in the appropriate condition to accept a new roommate at any time. Students may not reject a roommate assignment. Any inappropriate behavior directed toward an assigned roommate, including but not limited to unsuitable room condition, discouraging communication, harassment, or intimidation will result in immediate relocation of the alleged offending resident pending a Housing Conduct Conference.

Prior to a new roommate assignment, if the remaining resident desires to maintain a private room, he/she may request to contract that room at the private room rate. The request for a private room will only be granted as space is available and with written approval from the Housing Business Office. If the request is granted, the private room rate will be prorated based on the date of approval. Residents found violating the housing contract by occupying additional space in their room, suite, or apartment may have their items moved by the staff or be held financially responsible for the occupied space up to the cost for a private room.

*All overnight guests should be registered according to the community standard for guests (see II.4. “Guests”). Excessive numbers of requests may be denied.


All students are obligated to the housing contract that they have signed. Students who move off campus while enrolled are still contractually and financially obligated unless otherwise provided herein.

A student may request to check out of his/her assigned space without an approved cancellation of his/her housing contract, with the understanding that the contractual and financial obligation will continue. The process should begin with the resident speaking with the respective Community Director regarding the student’s plans to check out. After speaking with the necessary persons, an email will be sent to the resident via JagMail and a letter will be mailed to the last updated mailing address as a follow up.

A resident wishing to move back into University housing should speak with the Housing Business Office and/or Housing Assignments Coordinator where the student will be assigned a new space if available.

    IV.16. REFUNDS

As outlined in the housing contract, in order to be eligible for a full or partial refund a student must withdraw from the University within the requisite time period, complete the cancellation process online in My USAHousing, complete the check-out room inspection, vacate the room, promptly return the key, and pay the $150 cancellation fee. Refund policy can be found below as well as on the Housing Cancellation and Withdrawals page.


Within the first forty-five (45) calendar days of the published residence hall opening date each semester, housing and meals – excluding bonus bucks – will be prorated based on the date the student properly checks-out. No adjustment will be made thereafter. Proper check-out procedures can be reviewed on the housing website.

The break housing rate will be charged for periods between semesters. Bonus buck usage will be charged through the third week of classes. Bonus Bucks will be charged in full after the third week of classes and will be available for use until the end of the spring semester. A contract cancellation fee will be charged when applicable.


PLEASE NOTE: If a student’s University account has an outstanding balance due and the University has in its possession any funds payable to the student (from payments or credits applied to the student’s account, payroll checks, and/or any other source, except federal financial aid awards), the University reserves the right to withhold the funds necessary to clear the student’s outstanding balance and to cover any collection costs incurred. Once those amounts are paid, any remaining funds are paid to the student.

If the room is not vacated and the key returned within 48 hours of your cancellation, any refund will be based on the later of these two dates:

  1. Date you vacate
  2. Date that the key is returned

You must complete the cancellation process online in My USAHousing, complete check-out room inspection, vacate the room, and promptly return the room key to avoid additional charges.


USA Housing offers various opportunities for students to request a change once they have received an assignment. Please refer to the time periods listed on the Assignment Changes page and keep the following in mind as you consider requesting a change:

  • You must be assigned before you can request a change.
  • The ability to make a change is dependent upon the order in which your request is received and space availability.
  • If you wish to make a change outside of the periods listed below, please contact our Housing Business Office (pre-move in) or your Community Director/Residence Education Coordinator (post-move in).

Reminder emails will be sent to all students' JagMail with additional information prior to the start of each formal request period. Students should not change rooms without written consent from USA Housing as this may violate the terms of the housing contract. After the student is notified that a room change is granted, he/she will be expected to complete the move and return the key to the previous room within twenty-four (24) hours; failure to do this will forfeit the original room change request. Please contact your Community Director with any questions or concerns. Note: Fraternity and Sorority residents currently living in Alpha Gamma Delta, Alpha Omicron Pi, Chi Omega, Kappa Delta, Phi Mu, or Pi Kappa Phi, who wish to complete a room change into a chapter house must submit their Move-Over request during the designated Move-Over period (see IV.10. 'Greek Housing Move-Over').


Students are encouraged to personalize their rooms but painting or modification of facilities and furniture is not permitted. Decorations must be able to be removed without causing damage. Televisions and other heavy objects MAY NOT be mounted on the wall. Be mindful that each student will ultimately be responsible for the cost to repair any damage to his/her room and its furnishings. The use of screws is prohibited in all University housing facilities. Approved decoration hangers/anchors are listed below. Decorations are not permitted within 18 inches of fire safety equipment (extinguishers, smoke detectors, and sprinkler systems). Please Note: Alcohol containers or paraphernalia may not be used as decorative items (see III.1 for further info).


In the following buildings with sheet rock walls, residents may ONLY USE small finishing nails, push pins, or picture hooks (up to 20 lbs. size) to hang items on walls. There is a limit of 6 small holes per resident, per room. Screws, glue, “3M Command” or other adhesives are NOT permitted, in order to avoid wall damage.

  • Azalea Hall
  • Camellia Hall
  • Stokes Hall

In the following buildings with cinder block walls, residents may ONLY USE 3M Command Strips to hang items on walls. Carefully follow product instructions for removal to avoid repair charges. Screws, nails, glue, or other adhesives are NOT permitted, in order to avoid wall damage.

  • Beta
  • Gamma
  • Delta
  • Epsilon
  • Greek
USA Housing encourages all current residents to participate in the Priority Room Selection process as published on the Priority Room Selection page. This process affords current residents the opportunity to reserve a space in University housing for the upcoming academic year prior to new / incoming student assignments being made. USA Housing will communicate details about Priority Room Selection via JagMail and will update information on the USA Housing website accordingly.
The residence halls close for spring semester beginning Friday, May 3, 2019 at 12:00 PM (noon) and remain closed until they re-open for summer semester move-in on Tuesday, May 28, 2019 at 9:00 AM. ALL residents who are not approved for Late Stay or Break Housing should check out of their spring housing assignments within the 12-hours following their last exam. Residents will be notified of spring closing deadlines via JagMail prior to the end of spring semester (also available on the Academic Calendar). Students who vacate their rooms without checking out properly may have their belongings discarded from the room and be subject to additional charges (see VI.1.Abandonment and IV.6.Check Out Procedures).

USA Housing staff members are available to help students with any problems or difficulties they may have during their stay in University housing. Occasionally, serious unforeseen events or problems can affect a student’s ability to live on campus. Documentation of an unforeseen event that has changed your circumstances significantly enough to prevent you from residing on campus should be taken to the Housing Business Office (Delta Commons Room 100) to discuss your situation and options. Students are encouraged to refrain from entering into other living arrangements/agreements until informed of a decision on the housing contract cancellation request. Moving out or signing another housing agreement will not release a resident from his/her contractual obligation to the University.