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The following statements represent a sincere
commitment by all SC student employees to the
type of service which we wish rendered to all
South Alabama community members and visitors:
| 1.
The customer will always come first.
In dealing with customers, we will
exemplify a positive attitude, a willingness
to serve, patience, and full attention
to their needs. |
| 2.
We will continuously demonstrate to
our customers that they are important
and valued in our building. |
| 3.
Whenever possible, we will offer assistance
before we are asked for service. |
| 4.
As employees, we will not interrupt
another employee/customer contact
or transaction. |
| 5.
We will be innovative, flexible, and
open to suggestions. |
| 6.
We will strive to maintain a professional
appearance. |
| 7.
We will always demonstrate good telephone
etiquette. |
| 8.
We will be competent in our job responsibilities
and have complete knowledge of our
job to be performed. |
| 9.
Our service will be as fast and as
efficient as possible. |
| 10.
We will demonstrate pride in our jobs.
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| 11.
We will be supportive of co-workers
and management. We will consistently
provide support and cooperation amongst
ourselves and leave personal problems
at home. |
| 12.
We will give frequent positive reinforcement.
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| 13.
We will seek out cross-training. |
| 14.
Again, we will place the customer
first, and remember that they are
the reason why we are working here.
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