JEFFERY, ARTHUR BLANCHARD, JR., PHD
1999
Chair: TESSMER, MARTIN
DAI-A 60/05, p. 1660, Nov 1999
This study supported the development of evidence of construct validity
for the shared mental model construct. The researcher examined the construct
traits of convergence of shared mental models between members of a decision-making
team and convergence of a team mental model with an expert mental model.
The researcher also examined expected relationships between the construct
trait and the variables of team decision-making performance and communication
effectiveness. Finally, the researcher attempted to confirm the construct
as a distinct effect on team performance by comparing the construct traits
with the unrelated variables of academic performance and declarative knowledge.
Teams were composed of senior business students functioning as strategic
planning teams for fictitious companies in an automated business strategy
simulation. The study ran over a 10-week period representing 5 decision
cycles. Thompson and Stappenbeck's Business Strategy Game (1998) was used
for the simulation and to produce team performance data. Data on team members'
mental models and subsequent model convergence was collected using questionnaires
and an automated scaling procedure contained in the PCKnot<SUPER>Tm</SUPER>
program (Schevenveldt, 1998) that was based on 12 common economic and business
terms. Measures of mental models and model convergence were analyzed using
the PCKnot network analysis program. Data analysis was performed using
SPSS for Windows<SUPER>TM</SUPER>, version 8.0. The researcher found
that there was some evidence that team members perceived their mental models
were growing more similar with those of their team mates and that the team
mental model of the 12 terms were becoming more similar with the expert
model over time. Additionally, the researcher found that the shared mental
model variable was not related to academic Performance or declarative knowledge.
However, because there was no increase in shared mental model similarity
over time, there was insufficient evidence to support or refute the validity
of the shared mental model construct.