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The Lowdown
  General Grievance Policy
  Final Grade Grievance Procedure
  Final Grade Grievance Form
  Student Academic Conduct Policy
  Lowdown Handbook (PDF)

In general a grievance is a complaint against another individual or group in the University Community. In the event a student has such a grievance, the following procedure should be utilized by the student for resolution of the issues raised in the complaint. Academic-related matters are not covered by this procedure.
In order to start the review of the student's complaint, a written description of the grievance, including the date and time of the event, the person against whom the student has the complaint and the name of any witnesses to the event, must be provided to the Office of the Dean of Students within 30 days of the event giving rise to the grievance. The grievant will then meet with the Dean of Students or a designee to review the grievance. The Dean of Students Office will determine if this grievance is appropriate for disposition in that office. Examples of grievances that will be referred to other University officials include sexual harassment complaints against faculty, which are heard in the Vice President for Academic Affairs Office or against staff, which will be referred to the Office of Personnel.
Once it is determined that the Office of the Dean of Students is the appropriate forum for the resolution of the grievance, the Dean of Students will contact the accused. At this point, every effort will be made to resolve the complaint through informal discussion with the parties.
Should informal discussion with the parties fail, and the grievant desires a hearing, the Dean of Students will appoint an ad hoc group with two administrators, two faculty, and one student to hear the case and render a decision and recommend a remedy to the complaint. Members of the University Disciplinary Council may be used on the committee. The ad hoc committee will meet within five (5) working days of the request for a hearing.
Should the grievance be determined by the committee to have merit, an appropriate remedy will be decided upon by the Dean of Students and the accused's supervisor. The accused shall have the right to appeal the decision to the Vice President for Student Affairs within seven (7) working days of the decision. The Vice President for Student Affairs will render a decision on the appeal within seven (7) working days from receipt of the appeal. This decision is final.

University of South Alabama