Client Satisfaction Summary
Feedback from Students Receiving Counseling Services*
|Client Satisfaction Summary|
|% of students citing personal benefits||100%||100%|
|% of students reporting satisfaction w services||97%||100%|
|Wait time for first appointment||4.5||4.4|
|Return appointment scheduling||4.7||4.5|
|Attractiveness of Office Area||4.1||4.3|
|Location of Campus||4.0||3.8|
Comments from CTS clients:
- "Fabulous services!"
- "I have had a great experience and it has helped a lot."
- "Excellent service, excellent staff."
- "Thank you so much for having these services available cost free for students."
- "My counselor made me feel really comfortable."
- "I'm very grateful for all the help everyone in this department has given me."
- "Very thankful these services are provided."
- "Everything has been excellent."
- "Excellent place to get help!"
- "Great experience."
*Feedback reported on surveys completed after attending four or more counseling sessions