USA One Stop

Welcome to the University of South Alabama’s One Stop! With a primary focus in student financial services, our team is here to connect you with the financial, academic, and campus resources to assist you in a successful Jaguar Journey here at South. 

Connect with Us

Monday through Friday from 8:30 a.m. to 4:30 p.m.

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In Person

Meisler Hall Atrium

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Live Chat

Are you a parent or guardian? Be sure your student has created you a FERPA password before reaching out to our office.

What is FERPA & what information does it protect?

The Family Educational Rights and Privacy Act (FERPA) of 1974 is designed to protect the privacy of a student's educational records. These confidential records include academic, financial aid, scholarship, and billing/account information, and will not be released without written consent from the student.

What if I want my parent/guardian to have access to my student financial information?

In order for the Division of Student Financial Services (SFS) to release student financial information, a student must complete the Authorization to Release Financial Information form to indicate the specific person/business/organization that they would like to grant access to.

When the specified person/business/organization reaches out to SFS they must:

  1. be listed on the FERPA Form,
  2. provide the student’s full name and Jag Number, and
  3. provide the FERPA password.

The Division of Student Financial Services includes the Office of Student Accounting, Office of Financial Aid, Office of Scholarship Services, and the USA One Stop.

What specific student financial information will be shared with a FERPA password?

Submitting the FERPA Release form authorizes the USA Division of Student Financial Services to release the educational records as outlined below to the person/business/organization as identified by the student.

  • Financial aid and scholarship records, including processing and eligibility status as well as award types and amounts. This information will not include specific parental income or asset information.
  • Student account activity and statements, including charges and payments posted to that account and any refund amounts processed.
  • Housing and meal plan details, which may include amounts owed as well as amounts paid.

This authorization form does not allow the University to release any other specific educational records.

How do I create a FERPA password?

  1. Visit the USA One Stop website.
  2. Click 'Forms' located in the left navigation.
  3. Click 'eForms'.
  4. Use your Jag Number and JagNet password to sign in, if not automatically logged in.
  5. Click ‘Student e-Forms’ from the left navigation. 
  6. Click 'FERPA Release' from the dropdown menu.
  7. Complete and submit the 'Authorization to Release Financial Information' form.

Please Note: This authorization will remain in effect until the student revokes access to an authorized party via this form.


Important Dates and Deadlines

Be sure to bookmark the USA Academic Calendar to stay up to date with the important dates and deadlines each semester!

Summer 2024 Semester

Finals (24th-26th)
Residence Halls Close
Final Grades Post

Fall 2024 Semester

Financial Aid/Scholarship Bookstore Charging Period Begins
Balance Deadline
Void Day for Outstanding Balances

Add our One Stop @ South calendar to your Google calendar today.