Frequently Asked Questions
Federal student aid regulations have defined that a student who completely withdraws or stops attending prior to completing 60% of a term has not earned 100% of the federal student aid that was received. If you drop all of your classes the Office of Financial Aid may be required to return a portion of the federal student aid that was applied to your student account. More information can be found here.
You must also make satisfactory academic progress towards your degree in order to maintain federal student aid eligibility, and any classes dropped or failed may affect your progress. For more information, refer to the Academic Progress Policy.
Your initial award is based on full-time enrollment. Census occurs at the end of the day on the last day to drop/add courses for the semester (typically the Friday of the first week of classes). Your aid will not disburse at less than full-time status and your enrollment will be evaluated for aid purposes at that time.
If eligible, exceptions for Institutional Scholarships can be completed in JagSPOT. For other scholarships and awards, distributed through the colleges, schools, and programs, please contact the Office of Scholarship Services directly.
Additional courses registered for after the census date will not be taken into consideration with regard to your scholarship and aid eligibility.
If you have earned any outside scholarship funds, you are required to notify the Office of Scholarship Services so the information can be used in calculating your financial aid award package. If your current scholarship opportunities have met 100 percent of your demonstrated need and subsequently you receive an outside scholarship, one or more of your financial aid sources may need to be adjusted. Loan assistance is adjusted first, wherever possible.
Please contact the Office of Financial Aid for more information about aid adjustments.
University of South Alabama
Office of Scholarship Services
Meisler Hall, Suite 1225
390 Alumni Circle
Mobile, AL 36688
The donor must include the student's name and Jag Number (Student ID) on the check or on attached documentation. Donors should specify what semester(s) and aid year the check should be applied to in addition to minimum enrollment hours for disbursement (full-time, half-time, less than half-time).
Electronic Direct Deposit is required for financial aid and other student refunds. Refunds may be due from the University of South Alabama for a variety of reasons, such as excess financial aid. An unexpected refund could be due to late class cancellations, schedule changes, academic program changes, etc. To ensure your refunds go directly into your bank account, sign up for direct deposit.
Direct Deposit means you will receive your refund faster, with the refund being directly credited to your checking account, instead of waiting on the postal service to deliver your check. It also eliminates address problems with your refund checks and possibly having to take your check to the bank. This convenience is being provided at NO COST to you.
1. Go to PAWS (https://paws.southalabama.edu
2. Sign on to "Enter Secure Area"
3. Click Student Services and Financial Aid
4. Click Student Records
5. Click Direct Deposit Information (Enter Banking Information)
Enter your bank information via the secure Update Direct Deposit Information option. Please ensure that you input your bank routing and account numbers accurately. There is no verification process to validate your input. Direct deposit will remain in effect while you are attending the University of South Alabama. If your bank information changes, you will need to update your Electronic Direct Deposit information in PAWS.
Some USA courses require special course fees (ex. Computer Lab Fee, Accounting Fee, etc.). Please refer to the Schedule of Classes on PAWS.
You can sign up in the USA Payment Plan through PAWS, by selecting “Student Account Access” under the “Student Records” section. Select “Payment Plans” to begin the enrollment process.
If you are unable to charge your books to your student account, you have either not been awarded financial aid at USA or you did not have sufficient aid available to allow for a bookstore charge.
If you have not received your refund (check or EDD) after 7 days from the refund process date on your student account, contact the Office of Student Accounting. It takes approximately 10 days for check refunds to be received back by mail and approximately 5 days for financial institutions to return EDD resulting from closed accounts.
Students can view and pay for their charges each semester through PAWS, by selecting "Student Account Access" under the "Student Records" section. You can view the breakdown of charges and aid on your account by selecting "View Activity," or you can simply select "Make Payment" to pay on your balance.
Students can add users to their account so that a family member may view their charges and make payments. In your PAWS account, select "Student Account Access" under the "Student Records" section. Then on the left side of the screen, select "Authorized Users" to add another user to your account.