Frequently Asked Questions

▼   Do I have to use this software?
In order to request a facility on campus, you will need to use EMS. We believe that EMS will simplify the process for requesting facilities.
▼   Is EMS the system for academic scheduling?
Currently, EMS is not the system for academic scheduling. The purpose of EMS is to create better coordination of University events, provide greater transparency to our Campus Police force about University events, and enhance the USA brand to USA and the external community.
▼   What is Administrator training and why is it mandatory? 
Administrator training is primarily for building managers who have complex/intricate building requirements requiring software customization. To receive a list of our administrators, contact Melva Jones directly. This training is mandatory because this step is critical to ensuring the system fully meets the University’s needs.
▼   What does “launch” mean?

Launch means to start or introduce, and it includes the three following components::

  • The EMS software (reservations/events management scheduling software)
  • The Office of Special Events website
  • The EMS Master special events calendar
▼   What is the scheduled launch date?
We remain on target for a summer launch. However, if we experience any unanticipated challenges while configuring the system, our timeline will be adjusted accordingly. We hope to share a concrete launch date in the near future.
▼   What happens after the initial launch?
We realize that once we launch these three components we will likely need to make modifications in response to your feedback. We encourage you to document any challenges you experience with the system. Furthermore, each quarter, the Events Management Advisory Board will assist the Office of Special Events in thinking through (and developing) resources to ensure a smooth implementation.