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Enroll in DUO 2FA with Mobile App

The DUO self-service portal allows users to enroll into DUO two factor authentication and manage their own devices. You can use this portal to view your current devices, enroll new devices, re-active them, and more.

 

Step 1. Open any web browser and navigate to duo.southalabama.edu.

Enter your University email address.

Screenshot of DUO sign in screen through USA single sign on (SSO)

Step 2. Log in to the DUO Self-Service portal using University Single Sign On.

Screenshot of Jagnet credentials

 


Step 3. Select the “Get Started” button.

Screenshot of ‘Get Started’ button

Step 4. Click “Next” on the screen below.
screenshot of the 'next' button

 

Step 5. Click "Next" on the screen below.
screenshot of the second "next" button

Step 6. Select the "Duo Mobile" option.
Screenshot of selecting the duo mobile option


Step 7. Enter your mobile number (Including the area code) a select “Continue”.

screenshot of the interface to enter your phone number

Step 8. If the Mobile number entered is correct, select “Yes, it’s correct”.
phone number confirmation screen


Step 9. Download the Duo Mobile application from your App store and select “Next”.

screenshot of the link to download the duo mobile app

Step 10. Open the Duo Mobile App, select “Add”, choose “Use QR code” and scan the QR code with your mobile device.
Screenshot of QR code to connect


Step 11. Once the account is added in the Duo app, click save.

Step 12. Select “Continue”.

successful connection screenshot with a continue button


Step 13. Select “Log in with Duo”.
screenshot of completion message
Step 14. Select the method of authentication you would like to use to log into Duo.