USA Federal Credit Union

Routing Number: 265176203

**DEBIT CARD NOTICE**

We are currently experiencing a production delay with our debit cards.  Debit cards that expire on July 31, 2022 are delayed as well as new issues.  We are offering free VISA gift cards as a short-term solution to transfer your funds and pay bills.  Please know that I am diligently working to resolve the issue and will provide updates as they become available.  You can always access your account at our main branch at 103 Hillcrest Rd. or visit https://co-opcreditunions.org to find a credit union near you to access your account for cash withdrawals.   

I sincerely apologize in advance for the inconvenience.  

-Felicia McKee, Chief Executive Officer

**The University Hospital Credit Union Branch Has Moved**

The University Hospital Credit Union Branch has moved from the University Hospital Lobby to the Moorer Building, Room 1512.  The Moorer Building is behind University Hospital and the credit union office is next to the Sickle Cell Center Conference Room.   Temporary office hours are:  Wednesday and Friday, 10:00 a.m. until 2:00 p.m.  

**COVID-19**  Amidst the uncertainty related to coronavirus (COVID-19), please be assured that USA Federal Credit Union is ready to help meet your financial needs.  However, based on the best practices recommended by the Center for Disease Control and Prevention (CDC) and state and federal authorities, wearing masks and social distancing are  no longer required in the lobby.   Due to dangers posed by the pandemic, the coffee station and kid's playhouse will remain closed.  The Credit Union is closely monitoring all developments and recommendations from the CDC, and federal and state authorities, and will resume normal operations as soon as possible under the circumstances.  Effective January 1, 2021 we will reinstate all late fees and ATM surcharge fees that were waived due to the COVID-19 pandemic.

Effective January 1, 2022 and until further notice, Credit Union hours of operation will be:

Main Drive-Up: Monday-Thursday, 7:30 a.m. - 5:00 p.m., Friday 7:30 a.m.-5:30 p.m.

Main Lobby: Monday-Friday, 8:00 a.m. - 5:00 p.m.  

*University Hospital: Wednesday and Friday, 8:00 a.m.-12:30 p.m.; 1:00 p.m.-4:00 p.m.

*USA Children's & Women's Hospital (CWEB 1Building): Thursday, 8:30 a.m.-12:30 p.m.; 1:00 p.m.-4:00 p.m.

As always, account information can be obtained by utilizing our home banking system, mobile app, or Tel-South telephone banking system.   The credit union belongs to a Network than can benefit you Nationwide.  Please go to          https://co-opcreditunions.org/ for locations in state or coast-to-coast.  All CO-OP ATMs are surcharge free to our members.  Please call our main office, (251)706-0255, Monday-Friday, 8:00 am. - 5:00 p.m. with any questions or concerns.  The safety of our employees and membership are at the forefront of our thoughts and actions.  Stay safe.

Felicia McKee, Chief Executive Officer