Pack Health

Pack Health Logo


It’s no secret that there are things you can do to improve your health and well-being, but whether you’re trying to lose weight, reduce pain, increase energy, or reduce your risk of more complicated health issues down the line, it’s hard to go at it alone. 

That’s why we are covering the cost of Pack Health's health coaching programs for members of the USA Health & Dental Plan (BCBS).

Pack Health will match you with your own personal Health Advisor, who will call you weekly and provide personalized follow up in the form of digital content, text message reminders, and concierge services for your specific health needs.

To get started and to learn more about this exclusive opportunity, call 855-255-2362 or visit today!

Pack Health is a digital health coaching service that pairs you with a dedicated Health Advisor. Here’s how it works:


Your Health Advisor will answer your questions, keep you motivated, and
help you set achievable weekly goals.


Your Health Advisor will provide tools, activities, and text message reminders to help you throughout the week.


Your Health Advisor will connect you with free resources- from copay cards to personalized meal plans.


USA Health & Dental Plan is covering health coaching through Pack Health for employees and spouses with the
following diagnoses:

  • Type 2 Diabetes
  • Diabetes Prevention
  • High Blood Pressure
  • Weight Management
  • Chronic Pain
  • Cancer
  • High Cholesterol

Health Coaching for Chronic Conditions

  • One-on-one coaching by certified Health Advisors
  • Resources and support, tailored to fit your needs, goals, and lifestyle
  • Integrates with fitness and health devices, for those who use them
  • Goal - improve your health and help you manage chronic conditions. All it takes is 15 minutes a week!

FAQs for Employees

▼   What is Pack Health?

Pack Health is a personalized health-coaching program that pairs you with a dedicated Health Advisor to help you live a healthier and happier life. When you enroll in one of Pack Health’s condition-specific coaching programs, your Health Advisor will work with you on a weekly basis to help you set and achieve personal health goals.

▼   How do members engage with Pack Health?
You will engage with your Health Advisor weekly via phone calls, text messages, emails, and online lessons, all according to your preference and schedule. You also have the option to download the Pack Health app, which includes digital tracking tools and additional materials to help you succeed.
▼   What kind of programs do you offer?

USA Health & Dental Plan has chosen to offer the following programs:

Type 2 Diabetes, Prediabetes, Weight Management, High Blood Pressure, High Cholesterol, Cancer Symptom Management, and Chronic Pain.

▼   Why should I participate in Pack Health?

If you have ever struggled with your health, whether it be your weight, blood pressure, or even stress and anxiety, Pack Health might be the solution for you! Most members say that the education, meal plans, and exercise guides that their Health Advisors provide, along with their constant support and motivation, helped them significantly improve their health.

▼   What are the qualifications of the Health Advisors?

Health Advisors are non-clinical health professionals – meaning they are not registered clinicians such as nurses, physicians, or pharmacists. Instead, they come from a variety of health backgrounds and fields such as nutrition, social work, and exercise physiology. They are specially trained to listen to your story, needs, and preferences in order to create personalized plans for your specific goals. You can view your Health Advisor as both a coach and source of encouragement.

▼   Can Pack Health integrate with wearable devices?

Yes, you have the ability to connect your wearable device (fitness trackers, glucometers, etc.) via integration with the Pack Health app. Your Health Advisor can then use this information to make the program even more specific to you.

▼   Will any of my data be shared with my employer?

USA Health & Dental Plan will only receive high-level, summary data that has been de-identified. They will not receive any information specific to you or your program.

▼   How can I enroll in Pack Health?

Talk to your HR Office for more information. You can also call (855) 255- 2362 or enroll online at to get started improving your health today!