Frequently Asked Questions

▼   What if the department gets the original invoice?
The original invoice must be forwarded to Accounts Payable before payment can be made.
▼   What if the invoice does not have a Purchase Order number or ship to address?
If the department receives the invoice, a PO number or some information to identify who it belongs to should be printed on the invoice.
▼   What if Accounts Payable requests certain backup documentation and the department doesn't have it?
The department needs to respond to the Accounts Payable representative requesting the backup documentation. Even if the transaction was made with a purchasing card, Accounts Payable needs to be notified.
▼   Do I need an Account Code and a Program Code on my Requisition or Purchase Order?
Yes. Your FOAPAL is not complete without the Account Code and Program Code.